Maintenance Coordinator

About the role

The Maintenance Coordinator is responsible for effectively implementing the make-ready process for new move-in, leasing and coordinating service requests.

Responsibilities

• Act as liaison between Management and Maintenance
• Adheres to Company Key Policy
• Maintains organized Resident Service Request files
• Must assist and attend resident functions
• Maintains working knowledge of Fair Housing laws, rules and regulations
• Coordinate make ready process for both shows and move in apartments
• Monitor quality of make readies
• Ensure that the community sales team has an adequate supply of leaseable units at all time
• Update Make Ready Boards daily
• Assist in scheduling outside contractors for make readies
• Work within budgeted guidelines
• Coordinate upgrades in designated units
• In charge of the receiving, recording, preparation and follow up of resident service request and monitor timely completion
• Input complete work orders into Key Trac
• Reports any observed maintenance problems
• Must stay informed of all policies and procedures as outlined in the Operations Manual
• Must adhere to and comply with company safety policies and rules and utilize safety equipment, as required
• Must always be courteous and helpful to residents, prospective residents, co-workers and vendors
• Participates in ongoing community improvement plan and preventative maintenance program
• Must be prompt, on time for work and have good, regular attendance
• Works over-time, weekend, holiday and evening work as required
• Must have mode of communication in which to be contacted at home and respond in cases of emergency
• Wears company uniform with photo ID badge during working hours
• May be transferred or assigned to work at another Highmark community
• Performs other duties as assigned by Community Director (or Maintenance Supervisor in Community Director's absence)

Qualifications

• You are interested in the above
• You have leadership and team-building skills
• You have experience in apartment maintenance
• You strive for excellence

Requirements

• High school diploma or equivalent
• Ability to read, write and comprehend the English language
• Excellent telephone and communication skills
• Competent ability with personal computer, typewriter, calculator and fax machine
• Exceptional organizational skills
• Valid driver's license
• Frequently lifts and carries up to 35 lbs
• Has normal range of vision, hearing and speech
• Frequently walks the property, including climbing several flights of stairs

Pay

$24.00 - $27.00 an hour