Maintenance Assistant, Multifamily

About the role

The Maintenance Assistant provides support and is accountable for delivering on our commitments to our residents. This includes quality move-ins, residential satisfaction, expedited service, and personal attention to the resident. The Maintenance Assistant responds to our resident's service needs and is instrumental in helping Cushman and Wakefield deliver superior customer service to our residents.

Responsibilities

• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
• Responds to resident requests in a timely manner and with a professional attitude.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
• Maintains grounds, pools/ hot tubs, common areas, and dog park amenities to keep clean, operational, and safe for our residents.
• Reports any maintenance concerns on vacant units, models, and common areas, to the Maintenance Supervisor.
• Performs maintenance as scheduled by the Maintenance supervisor.
• Knows about state, local, and federal fair housing laws.
• Attends and participates in training programs as required by Cushman & Wakefield.
• Performs duties as assigned, in a timely manner.
• Delivers superior customer service and represents the company in a professional manner at all times.
• Dresses per Cushman and Wakefield appearance standards.
• Maintains and safeguards all company tools and equipment.
• Competent in reading policy manuals, safety rules, operating, maintenance instructions, and procedure manuals.
• Writes routine reports and correspondence.
• Utilizes common sense understanding in order to carry out written, oral or diagrammed instructions.
• Deals with problems involving several known variables in situations of a routine nature.
• Valid Driver's license.
• Computes rate, ratio, and percent and prepares and interprets bar graphs.
• Adds, subtracts, multiplies, divides, measures, using whole numbers, common fractions, and decimals.
• Fulfills all safety policies and procedures.

Qualifications

• High School Diploma, GED, Trade, Technical, or Vocational school
• Related experience EPA 608 – Minimum Type II, or CPO, or local city required certificate.