Maintenance Assistant, Multifamily

About the role

The Maintenance Assistant provides support and is accountable for delivering on our commitments to our residents. This includes quality move-ins, residential satisfaction, expedited service, and personal attention to the resident. The Maintenance Assistant responds to resident service needs and is instrumental in helping Cushman and Wakefield deliver superior customer service.

Responsibilities

• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide residents with a quality move-in experience.
• Responds to resident requests in a timely manner and with a professional attitude.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
• Maintains grounds, pools/hot tubs, common areas, and dog park amenities to keep them clean, operational, and safe for residents.
• Reports any maintenance concerns on vacant units, models, and common areas to the Maintenance Supervisor.
• Performs maintenance as scheduled by the Maintenance Supervisor.
• Knowledgeable of state, local, and federal fair housing laws.
• Attends and participates in training programs as required by Cushman & Wakefield.
• Performs duties as assigned, in a timely manner.
• Delivers superior customer service and represents the company in a professional manner at all times.
• Dresses per Cushman and Wakefield appearance standards.
• Maintains and safeguards all company tools and equipment.
• Performs any other related duties as required or assigned.

Requirements

• Ability to read policy manuals, safety rules, operating, maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to utilize common sense understanding to carry out written, oral, or diagrammed instructions.
• Ability to deal with problems involving several known variables in routine situations.
• Valid Driver’s license.
• Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
• Ability to add, subtract, multiply, divide, measure using whole numbers, common fractions, and decimals.
• Follow all safety policies and procedures.

Qualifications

• High School Diploma, GED, Trade, Technical, or Vocational school.
• Related experience.
• EPA 608 – Minimum Type II, or CPO, or local city required certificate.

Work Environment

This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regularly required to travel outside between properties in varying weather conditions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery; and regularly required to walk, talk, and hear. The employee must demonstrate the ability to exert up to 50 pounds occasionally, frequently, or constantly to lift, carry, push, pull, or move objects.

Benefits

• 120 Hours Paid Time Off annually; prorated upon hire.
• 40 Hours Sick Time annually; prorated upon hire.
• 2 Volunteer Days annually to give back to causes important to you and your community.
• 12+ Company Holidays annually.
• Paid Parental Leave to support you and your family.
• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay.
• Company Discounts Program offering savings with many major retailers and service providers.
• Personal & Professional Development Resources, including access to LinkedIn Learning.
• Employee Assistance Program & Counseling Services offering confidential guidance and resources.

Pay

$17.46 - $20.54 per hour.