Maintenance and Field Support Manager
Objectives of this role
The Maintenance and Field Support Manager is Mill’s lead technical point of contact for Mill products in the field. You will work across internal functions to develop documentation and track key improvements to our customer experience. In addition, you will help Mill grow by selecting and managing external partners for nationwide technical maintenance support. This is a great opportunity to work with an incredible team with exciting, impactful products!
Education & Experience
- 5+ years experience in Manufacturing Operations or Field Support, especially on large hardware products requiring hands-on maintenance
- Experience managing vendor relationships with service providers
- Program management experience with hardware products
- Start-up experience desired
- Ability to travel domestically and internationally
Pay
The estimated base salary range for this position is $185k to $210k, which does not include the value of benefits or a potential equity grant. A wide range of factors are considered in making compensation decisions, including but not limited to skill sets, market conditions, experience and training, licensure and certifications, and business and organizational needs.