Maintenace Tech II

As a Maintenance Technician II, you will provide unparalleled service to our residents by maintaining and improving the overall appearance of the property. Success in this role requires not just technical skills, but a passion and instinct for caring to change lives and strengthen teams.

Responsibilities

• Ensure the physical aspects of the apartment meet company standards and applicable laws by diagnosing problems, making repairs, tracking accomplishments, and performing necessary follow-up.
• Troubleshoot and repair appliances, HVAC systems, plumbing, and electrical systems.
• Prepare unoccupied apartments for occupancy by performing electrical, HVAC, EPA, plumbing, carpentry, appliance repair, painting, and overall apartment cleaning.
• Assist the Property Manager or other team members with special projects or requests.
• Contribute to occupancy goals by performing maintenance duties that promote a quality living experience for residents.
• Complete maintenance service requests, document the status of each request, and ensure appropriate follow-through.
• Perform electrical repairs on appliances, fixtures, switches, outlets, and install ceiling fans as well as indoor and outdoor light fixtures.
• Repair air conditioner, heating units, and refrigeration units (use of refrigerant recovery equipment requires proper certification).
• Perform plumbing work such as clearing stoppages, replacing/repairing fittings, faucets, and toilets; complete minor re-piping including soldering copper pipes.
• Replace broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, draperies, and locks.
• Perform carpentry work, such as repairing/replacing doors, windows, closet bi-fold or sliding doors, and building shelves.
• Repair concrete steps, stoops, patios, fencing, and signage when required.
• Paint and decorate apartments, hallways, etc., as directed by management.
• Complete apartment make-ready procedures for move-ins within established turnover timeframes.
• Oversee work of sub-contractors hired by the company to perform work at the community.
• Maintain daily upkeep of grounds and common areas including lighting, snow removal, trash removal, vehicle maintenance, etc.
• Perform snow and ice removal including snow blowing, shoveling, salting, and using a pick to remove ice build-up on sidewalks, walkways, parking lots, and common spaces.
• Replace apartment locks on rental apartments, recently unoccupied units, outside doors, and outbuildings to ensure community security.
• Troubleshoot, repair, or perform correct maintenance procedures on indoor or outdoor pools or spa equipment, if applicable (requires proper certification).
• Contribute to financial goals through high productivity and cost awareness without compromising quality.
• Responsible for material control and efficient utilization of maintenance equipment.
• Perform scheduled maintenance on all equipment based on manufacturer’s recommendations and operation manuals, including boilers, hot water heaters, lawn equipment, and vehicles.
• Keep accurate records regarding preventive maintenance, service requests, and inventories (invoices, service requests, etc.).
• Periodically inspect all resident-occupied or unoccupied apartments, buildings, and common areas; perform repairs and other duties as necessary or requested.
• Attend and participate in training seminars as required or requested.
• Maintain all shop and storage areas in neat, orderly, and working condition.
• Remain informed on changing building codes and discuss potential impacts with the Property Manager.
• Interact positively with residents to maintain high levels of resident satisfaction.
• Demonstrate strong professionalism and integrity as a representative of the community.
• Contribute to the cleanliness and curb appeal of the community.
• Comply with all industry Fair Housing rules and regulations.
• Operate within OSHA standards and company safety policies at all times.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED equivalent.
• Two (2) years of prior experience in general maintenance or a combination of education and experience.
• Boilers License, Pool Operator’s License, and/or EPA Certification required.
• Reliable transportation required.
• Ability to attend and pass company-paid certification courses (e.g., pool operators, boilers license, EPA certification).

Skills

• Capable of performing the essential functions of the job, with or without reasonable accommodations.
• Ability to understand and communicate written and verbal directions.
• Ability to read and follow instructions on safety information for cleaning supplies.
• Regular attendance, reliability, and punctuality to meet the needs of applicants, residents, guests, and vendors.
• Ability to work nights and weekends, upon request, especially at the beginning and end of the month.
• Must be able to work overtime as needed and be available on an on-call basis.
• Must be available on the last and first day of the month for turns.
• Outstanding customer service skills.
• Well-organized with excellent attention to detail.
• Aptitude to work independently with excellent time management skills.

Tools

Tools and equipment listed are representative of those typically used; other tools and equipment may be needed. Use of cleaning products and equipment such as vacuum cleaners, brooms, and mops is required. Additionally, you may use snow removal equipment such as shovels and/or snow blowers. You will need to supply and use your own daily tools as needed.

Physical Demands

• Regularly required to sit; stoop; kneel; climb stairs; crawl; lift, push, or pull objects (up to 50 pounds); talk; and/or hear.
• Frequently required to walk; stand; use hands, handle, or feel; and reach with hands and arms.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Must have the ability to read, write, and communicate with internal and external customers.

Schedule

This position requires working more than 40 hours per week, including weekends and holidays as necessary. The role is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster).