Mainline Auto Service Technician at Chevrolet Spokane - Pay $37+
About the role
The Mainline Automotive Service Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.
Who Would I Interact With?
This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.
What are the day-to-day responsibilities?
- Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
- Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
- Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.
- Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.
- Documenting work performed on each vehicle on the repair order.
- Maintaining an inventory of normal Technician's tools not normally inventoried by the Service department as "special tools."
- Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
- Providing an exceptional customer experience to drive loyalty
How will I know if I am successful?
The performance of a Master Technician is measured by achieving: Targeted production and Targeted Customer Satisfaction Index.
What are the requirements for this job?
- High School diploma or equivalent
- 2+ years of experience as an automotive technician
- Automotive technical training (varies based on store needs)
- Attention to detail
- Organization and follow-up skills
- Valid in-state driver's license and have and maintain an acceptable, safe driving record
Pay
Our Auto Service Technicians earn $37+ per hour that is based on experience, trainings, and certifications and are eligible for longevity and additional bonuses based on productivity, proficiency and overrides.
Benefits
- Paid Training Opportunities: Elevate your expertise with paid OEM training, unlocking new levels of success and earning potential on our technician wage grid.
- Longevity and Productivity Bonus and Incentives
- Generous PTO/Vacation Policy: Enjoy a comprehensive paid time off policy for a healthy work-life balance.
- Defined Career Paths: Experience a workplace with structured career paths, offering clear milestones and opportunities for advancement across sales, service, management, and corporate
- Leading Benefits: AutoNation prioritizes your well-being with robust health insurance options for you and your loved ones.
- Drive a Strong Customer Pay Business: Join a team focused on driving a strong customer pay business where your expertise contributes to exceptional customer experiences.
- Generous Employee/Technicians Referral Programs (based on position)
- Employee Discounts on purchases, parts, and service
- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
What are the opportunities for career growth?
Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include: Master-Certified Technician, Service Advisor, and Service Management.