Entry Level/Express Automotive Service Technician at Chevrolet Spokane - Pay $21+

AutoNation’s Entry Level/Express Automotive Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for vehicle safety and reliability.

Pay

Entry Level Technicians earn $21+ per hour based on experience, trainings, and certifications, and are eligible for longevity and additional bonuses based on productivity, proficiency, and overrides.

Benefits

• Paid OEM training opportunities that unlock new levels of success and earning potential on the technician wage grid
• Longevity and productivity bonuses and incentives
• Generous paid time off (PTO) and vacation policy for a healthy work-life balance
• Robust health insurance options (medical, dental, vision) for you and your family, including maternity benefits
• 401k matching
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access to YouDecide, a website offering deals and discounts from top providers and retailers
• Employee/Technician referral programs (based on position)

Responsibilities

• Perform vehicle repair and/or maintenance work as outlined on repair orders with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty
• Communicate with the Parts Department and Service Advisors regularly to effectively manage production and customer communication
• Diagnose the cause of any malfunction and perform repairs if authorized by the customer
• Conduct multi-point inspections to make appropriate recommendations ensuring safety and reliability of customer vehicles
• Document work performed on each vehicle on the repair order
• Maintain an inventory of normal technician’s tools not normally inventoried by the Service department as “special tools”
• Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate
• Provide an exceptional customer experience to drive loyalty

Requirements

• High School diploma or equivalent
• 2+ years of experience as an automotive technician
• Automotive technical training (varies based on store needs)
• Attention to detail
• Organization and follow-up skills
• Valid in-state driver’s license and a safe driving record

Success Metrics

• Targeted production levels
• Targeted sales goals
• Targeted Customer Satisfaction Index (CSI)

Career Growth

Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:

• Master-Certified Technician
• Service Advisor
• Service Management

Work Environment

• Work with tenured service technicians and advisors in a busy, temperature-controlled shop
• Defined career paths with clear milestones and opportunities for advancement across sales, service, management, and corporate
• Focus on driving a strong customer pay business where your expertise contributes to exceptional customer experiences

Interactions

This position interacts daily with:

• Customers
• Service Advisors
• Other Technicians
• Parts Associates
• Cashiers
• Sales Associates
• Managers