Entry Level/Express Auto Service Technician at Toyota Spokane - Pay $21+

About the role

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. With a nationwide network of dealerships, we provide new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to our associates, customers, and communities.

The Entry Level/Express Automotive Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards, building customer loyalty by developing trust and ensuring confidence in AutoNation as a caregiver for vehicle safety and reliability. This role interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates, and Managers.

Responsibilities

• Perform vehicle maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive customer loyalty.
• Communicate with the Parts Department and Service Advisors regularly to effectively manage production and customer communication.
• Document work performed on each vehicle on the repair order.
• Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.

Performance metrics

• Achieve targeted production levels.
• Achieve targeted Customer Satisfaction Index (CSI) scores.

Requirements

• High School diploma or equivalent.
• Experience as an express/quick lube technician is preferred.
• Strong attention to detail.
• Ability to follow processes to ensure quality and safety.
• Valid in-state driver’s license with an acceptable, safe driving record.
• A passion for cars and customer service.

Career growth

Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:

• Service Technician
• Service Advisor

Benefits

• Paid OEM training and certification support.
• Longevity and productivity bonuses and incentives.
• Generous PTO/vacation policy for work-life balance.
• Defined career paths with clear milestones and advancement opportunities across sales, service, management, and corporate roles.
• Robust health insurance options (medical, dental, vision) for you and your family, including maternity benefits.
• 401(k) matching.
• Employee/technician referral programs (based on position).
• Employee discounts on vehicle purchases, parts, and service.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to YouDecide discounts from top providers and retailers.
• Participation in DRV PNK mission to raise and donate millions to cancer research and treatment.

Pay

Entry Level/Express Auto Technicians begin at $21 per hour, based on experience, trainings, and certifications. Eligible for longevity and additional bonuses based on productivity, proficiency, and overrides.