Mainframe Application Support Engineer

About the role

As a Mainframe Application Support Engineer, you will be part of the Application Support Department supporting critical business operations. The ideal candidate will demonstrate strong problem-solving skills, effective communication, and a proactive approach to incident management.

Responsibilities

• Provide Level 2 and Level 3 support for mainframe applications in production environments.
• Investigate, analyze, and resolve production incidents within SLA timelines.
• Perform root cause analysis and implement preventive measures to ensure system stability.
• Support critical business events, deployment of releases, and production changes.
• Collaborate with development, infrastructure, business, and operations teams to maintain application performance.

Requirements

• 6–8 years of experience supporting IBM Mainframe technologies.
• Strong knowledge of IBM z/OS, COBOL, JCL, DB2, VSAM, and CICS.
• Experience troubleshooting production issues and performing root cause analysis.
• Ability to coordinate with cross-functional teams for defect fixes and enhancements.
• Willingness to work on-site in Minneapolis, Minnesota, with some travel as needed.

Benefits

• Medical and prescription drug plans
• Dental plan
• Vision plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental life insurance
• Short-term and long-term disability insurance
• Business travel insurance
• 401(k) with employer match

Pay

Weekly pay.

Schedule

Minneapolis, Minnesota (4 days a week on site).