Main Office Receptionist

About the role

The Main Office Receptionist is responsible for the professional and efficient managing of visitors, customers, telephone calls and messages, as well as a variety of clerical duties that support the operation and presentation of a professional office. This position will complete various special projects on top of daily duties and will be expected to complete all tasks in a timely manner.

Responsibilities

• Ensure the desk located near the board room and safe deposit is covered during business hours.
• Ensure that those in the work area are there for appropriate business.
• Answer and direct phone calls appropriately.
• Receive and log all deliveries.
• Complete special projects assigned by the deadline given.
• Report any suspicious activity.
• Organize, package, and distribute outgoing and incoming mail (US Mail, Interoffice mail, express mail).
• Organize and maintain the Boardroom.
• Safe Deposit services.
• Delivery and pickup of US Mail to the local post office.
• Support branch staff as requested.
• Other duties as requested by Management.
• Organize, stock, and replenish supplies of the employee lunch/breakroom.
• Comply with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security and privacy requirements.
• Elevate suspicious activity to supervisory staff and/or BSA department.
• Complete compliance and other technical training workshops as assigned.

Requirements

• Basic mathematics skills.
• Ability to actively listen & learn.
• Ability to respectfully communicate with management and co-workers.
• Ability and desire to foster and interact in a team environment, and willingness to contribute to team efforts.
• Officer Title Eligibility: For qualified positions, the Bank may designate Officer Titles to employees who meet defined competencies for an eligible position. This position is not eligible for an Officer Title.
• Equipment Operated: Desk Top Computers, Standard Office Equipment (copiers, fax machines, telephones).
• Physical Requirements & Work Environment: Requires sitting for prolonged periods of time. Requires lifting of 25 lbs. Office setting w/controlled temperature.
• Education and Experience: High School Diploma or equivalent required. Preferred candidate must have one year of clerical experience.