Mail Services Technician

About the role

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Lone Star College has been recognized in multiple categories by The Chronicle of Higher Education's "Great Colleges to Work For®". Lone Star College-University Park has been recognized nationally and internationally for its innovation, as well as its focus on student access and success.

Responsibilities

The Mail Services Tech is responsible for the efficient and timely collection, sorting, delivery, and processing of mail and packages for the college and provides operational support to the Property Services team.

• Receives, sorts, and prepares all incoming and outgoing mail and packages, including USPS, intercampus, and courier deliveries (UPS, FedEx, Amazon, DHL)
• Arranges transportation and delivery of mail/packages across campus and to external locations, ensuring timely and accurate distribution
• Operates mailroom equipment (e.g., postage meters, scanners) and ensure proper handling of sensitive/confidential materials in compliance with postal regulations
• Maintains tracking systems for package flow, delivery logs, and monthly volume reports; update mail accounting and tracking databases
• May be required to drive college vehicles to deliver mail and packages, plan efficient routes, and obtain delivery confirmations/signatures as needed
• Keeps mailroom areas clean, organized, and compliant with safety standards
• Coordinates with departments and external entities to resolve delivery discrepancies, damages, or claims
• Assists in training new staff and provide troubleshooting support for mailroom equipment and systems
• Assists with general maintenance tasks, including simple repairs, auction preparation, and property/services inspections
• Supports event setup and takedown and assist tech teams with weather-related recovery efforts
• Delivers copy paper to designated workspaces across campus
• Assists with administrative duties including CMMS updates, report generation, and account management in mail services databases

Requirements

• High school diploma or GED and at least 3 years of experience, or an equivalent combination of education and experience
• Valid Texas Driver's License and clear driving record

Preferred Qualifications

• Associate degree or higher
• At least 5 years of related work experience
• Certified Forklift Operator

Skills

• Knowledge of mailroom operations, procedures, and relevant postal regulations (ex., USPS)
• Ability to operate mailroom equipment and computer systems (e.g., mail meters, scanning software, delivery apps, GPS)
• Ability to operate equipment such as forklift and pallet jack
• Strong organizational skills to sort, track, and manage mail and packages efficiently
• Excellent communication and customer service skills, including the ability to interact with a diverse population
• Attention to detail and accuracy in sorting, tracking, and processing mail
• Adaptability and problem-solving skills to handle unexpected situations
• Ability to work independently and as part of a team

Physical Abilities

Must be capable of performing labor-intensive work such as long periods of standing; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items, such as boxes

Physical ability to lift and carry heavy items (up to 50 lbs. consistently and potentially up to 75 lbs. occasionally), stand, walk, and drive for extended periods

Work Schedule And Conditions

Work in various indoor and outdoor environments, including exposure to heat, cold, and inclement weather

May regularly travel to different LSC locations

May be fully reassigned to other LSC locations if necessary

May need to work weekends and untraditional hours if necessary

This position is classified as an essential employee, which means the individual may be required to report to work during college closures or emergencies to support recovery and reopening efforts

Pay

Hiring salary range is $36,057 - $41,466

Benefits

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.