Mail Clerk/Courier

About the role

The General Clerk II supports mail administration and operations by performing detailed business analysis, quality control, reporting, and technical support for the Program Support Center (PSC) Mail and Publishing Services, Department of Health and Human Services (DHHS) component agencies, and other Federal Government partners. This role ensures full compliance with U.S. Postal Service regulations and oversees the accurate processing of all inbound/outbound mail in accordance with federal requirements. In addition to assisting with daily mail room operations, the General Clerk II performs all duties associated with the General Clerk I position, including handling, sorting, and distributing mail. The role may also include occasional supervisory responsibilities to support overall workflow and operational efficiency.

Responsibilities

• Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken
• Sorts incoming mail, separates per customer requirements, delivers mail twice daily, retrieves interoffice mail and processes outbound mail
• Performs Quality Control by reviewing all files
• Receives, dates/stamps, sorts and opens all incoming mail, including all appeal files
• Places mail in proper buckets/bins for distribution
• Completes incorrect returned mail
• Receives outgoing mail and applies correct postage
• Arranges for pickup of outgoing mail
• Folds letters, circulars, or other documents and inserts into envelopes for distribution
• Weighs mail to determine correct postage

Requirements

• High School Diploma or General Education Degree (GED) and three (3) years' of relevant experience, or equivalent combination of education/experience
• Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property
• Real ID is required to enter federal buildings
• Current valid driver's license is preferred

Benefits

• Medical, Dental, Vision
• Company Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401(K) Immediate Vesting
• Professional Development Assistance
• Legal Aid Assistance Program
• Family Planning / Fertility Assistance
• Personal Time Off
• Observance of Federal Holidays