Mac OS and Windows Deskside Support

About the role

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Technical Support position to support a client on a full-time basis on-site.

Responsibilities

• Passionate about computers & technology, highly proficient in Windows Operating System
• Up to date on the latest technologies, troubleshoot and learn quickly
• Experienced and proficient in remote software technologies, VPN Connectivity and TCP/IP LAN Networks
• General Network and Firewall troubleshooting
• Windows Troubleshooting
• Printer Troubleshooting
• Microsoft 365 and Cloud other various cloud platforms
• Critical Thinker
• Organized
• Provide general desktop, user and hardware support
• Provide proactive system maintenance including backup solutions
• Provide general connectivity and troubleshooting support
• Provide network and server support
• Good communication skills and documentation

Requirements

Passionate about computers & technology

Highly proficient in Windows Operating System

Up to date on the latest technologies

Experienced and proficient in remote software technologies, VPN Connectivity and TCP/IP LAN Networks

General Network and Firewall troubleshooting

Windows Troubleshooting

Printer Troubleshooting

Microsoft 365 and Cloud other various cloud platforms

Critical Thinker

Organized

Good communication skills and documentation

Qualifications

Not specified

Skills

Not specified

Benefits

Not specified

Pay

Not specified

Schedule

Not specified