MA or PCT - Medical Assistant - Podiatry - Cascade *Days - 20hrs/wk.
University of Michigan Health-West · Grand Rapids, MI · 1 wk ago
HealthcareFull-time
About the Role
The Medical Assistant performs administrative and clinical duties to care for patients in an ambulatory setting under the direction of the Office Manager.
Responsibilities
- Ensures all relevant reports, test results, labs, and correspondence are available prior to the patient’s appointment.
- Escorts patients to exam room, interviews patients, measures vital signs, and documents all information in the patient’s medical record.
- Reviews patient’s medical record to determine needed services and whether referrals are in process or have been completed since the last visit.
- Assists physician or advanced practice providers during examination or procedure.
- Provides patient with information and instructions as authorized by physician or advanced practice provider.
- Keeps exam room stocked with adequate medical supplies, maintains instruments, and prepares them for sterilization and storage.
- Provides clerical support, including completing forms/requisitions, answering phones, sending/receiving medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
- Cleans rooms between patient visits in accordance with infection prevention and control standards.
- Administers medications and immunizations under authorization and supervision of physicians and/or advanced practice providers.
- Processes messages from patients and front office staff to physicians and advanced practice providers.
- Processes messages and callbacks to patients, medical offices, and pharmacies.
- Processes medication refills according to protocols.
- Maintains all logs and required checks (e.g., refrigerator temperature, emergency medications, expired medications, oxygen, sterilization fluid charge).
- Performs EKGs and simple (CLIA waived) medical office laboratory and screening tests.
- Collects and processes blood samples and other non-blood specimens for diagnosis, treatment, and prevention of disease.
- Participates in process improvement activities to enhance patient care and service.
Requirements
- High school degree (or GED) required.
- Current certification as a Medical Assistant required.
- Basic Life Support (BLS) certification required by 3/1/2025.
- Previous experience as a Medical Assistant preferred.
Skills
- Excellent interpersonal skills and ability to work effectively with the medical team.
- Ability to communicate effectively with patients and staff while demonstrating diplomacy and tact.
- Ability to operate medical equipment safely and correctly.
- Knowledge of infection prevention and control standards and practices.
- Flexible, organized, and able to function under stressful situations.
- Ability to understand, interpret, and apply instructions, guidelines, and procedures.
- Culturally sensitive and able to work with ethnically diverse patient populations.
- Ability to prioritize and work on multiple tasks.
- Intermediate experience with computers and information systems.
FTE status: 0.5 (part-time)