MA or PCT - Medical Assistant - Ear, Nose & Throat - Park East (Cascade)- 40hrs/wk.
University of Michigan Health-West · Wyoming, MI · 2 wk ago
HealthcareFull-time
General Summary
Under the direction of the Office Manager, the Medical Assistant performs administrative and clinical duties to care for patients in an ambulatory setting.
Essential Functions And Responsibilities
- Ensures all relevant reports, tests results, labs and correspondence are available prior to the patient’s appointment.
- Escorts patients to exam room, interviews patients, measures vital signs and document all information in patient’s medical record.
- Reviews patient’s medical record to determine needed services and whether referrals are in process or have been completed since last visit.
- Aids physician or advance practice providers during examination or procedure.
- Provides patient with information and instructions as authorized by physician or advanced practice provider.
- Keeps exam room stocked with adequate medical supplies, maintains instruments and prepares them for sterilization and storage.
- Provides clerical support which may include completing forms/requisitions, answering phones, sending/receiving medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
- Cleans rooms between patient visits in accordance with infection prevention and control standards.
- Administers medications and immunizations under authorization and supervision of physicians and/or advance practice providers.
- Processes messages from patients and front office staff to physicians and advance practice providers.
- Processes messages and call backs to patients, medical offices and pharmacies.
- Processes medication refills according to protocols.
- Maintains all logs and required checks (i.e. refrigerator temperature, emergency medications, expired medications, oxygen, sterilization fluid charge etc.).
- Performs EKG’s and simple (CLIA waived testing) medical office laboratory and screening tests.
- Collects and processes blood samples and other non-blood specimens for the diagnosis, treatment and prevention of disease.
- Participates in process improvement activities to enhance patient care and service.