MA or PCT - Medical Assistant - Cardiovascular Physician Practice * Days - 40hrs/wk
University of Michigan Health-West · Wyoming, MI · 1 mo ago
HealthcareFull-time
General Summary
Under the direction of the Office Manager, the Medical Assistant performs administrative and clinical duties to care for patients in an ambulatory setting.
Requirements
- Excellent interpersonal skills and ability to effectively work with the medical team
- Able to effectively communicate with patients and staff while demonstrating a high degree of diplomacy and tact
- Knowledge of infection prevention & control standards and practices
- Flexible, organized and able to function under stressful situations
- Understanding, interpreting and applying instructions, guidelines and procedures
- Culturally sensitive and able to work with ethnically diverse patient populations
Qualifications
- High school degree (or GED) required
- Current Certification as Medical Assistant required
- Basic Life Support (BLS) required for Urgent Care and preferred for all other departments
- Previous experience as Medical Assistant preferred
Essential Functions and Responsibilities
- Ensures all relevant reports, tests results, labs and correspondence are available prior to the patient’s appointment
- Escorts patients to exam room, interviews patients, measures vital signs and document all information in patient’s medical record
- Reviews patient’s medical record to determine needed services and whether referrals are in process or have been completed since last visit
- Aids physician or advance practice providers during examination or procedure
- Provides patient with information and instructions as authorized by physician or advanced practice provider
- Keeps exam room stocked with adequate medical supplies, maintains instruments and prepares them for sterilization and storage
- Provides clerical support which may include completing forms/requisitions, answering phones, sending/receiving medical records, obtaining lab/x-ray reports, hospital notes, and referral information
- Cleans rooms between patient visits in accordance with infection prevention and control standards
- Administers medications and immunizations under authorization and supervision of physicians and/or advance practice providers
- Processes messages from patients and front office staff to physicians and advance practice providers
- Processes messages and call backs to patients, medical offices and pharmacies
- Processes medication refills according to protocols
- Maintains all logs and required checks (i.e. refrigerator temperature, emergency medications, expired medications, oxygen, sterilization fluid charge etc.)
- Performs EKG’s and simple (CLIA waived testing) medical office laboratory and screening tests
- Collects and processes blood samples and other non-blood specimens for the diagnosis, treatment and prevention of disease
- Participates in process improvement activities to enhance patient care and service
- Performs other duties as assigned