MA Centralized Clinical Support Full-Time

Position Summary & Highlights

This MA role will be primarily contacting patients over the phone to assist with clinic outreach related to hypertension (HTN) and colorectal cancer (CRC) screenings, and other Trinity Health Measures. These are continuous initiatives critical to quality performance and patient outcomes. This position will work fully in-person at our Shared Services Building in Boise.

What You Will Do

• Patients will be identified through the centralized triage nursing team and the MA will then have a telephone encounter with patients to discuss screenings and needed care.
• The MA will collaborate with the primary care provider, clinic care team, and central triage nursing team on next steps.
• This position may also assist with in-basket support for SAMG Primary Care, including medication prior authorizations, and other related orders.
• On occasion, you may also work at clinics performing direct patient care to help fill in when needed.

Minimum Requirements

• High School Diploma or equivalent required at hire.
• MA certification required within 90 days of hire from one of the following Saint Alphonsus approved agencies:
• American Association of Medical Assistants (CMA)
• American Medical Technologists (RMA)
• National Healthcareer Association (CCMA)
• National Center for Competency Testing (NCMA)
• National Association of Health Professionals (NRCMA)
• American Medical Certification Association (CMAC)
• National Phlebotomy Certification Examination (NPCE MA)
• New Graduates: 1) MA certificate of completion required from an accredited program or school. 2) Completion of either a 100-hour MA externship or 6 months MA experience in lieu of the externship hours even with MA certification.
• MEDICAL ASSISTANT WITH EXPERIENCE: 1 Year of MA experience OR Current MA Certification OR obtain or renew certification within 90 days from hire from approved credentialing agencies listed above.
• Basic Life Support for Healthcare providers certification from either AHA, ARC or the Military Training Network is required at hire.
• *Obtaining the MA certification typically requires completing an MA Program or working as a Medical Assistant for at least 1 year. See each of the credentialing organization sites for additional details.
• E/M and CNA certifications will not count towards an MA certification.

Highest Highlights and Benefits

• When Saint Alphonsus takes care of you, you can take better care of our patients.
• We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers.
• We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
• Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
• We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.