M&ST / CFD Student Services Specialist
About the role
Oneida Professional Services (OPS) is actively seeking a highly motivated, full-time M&ST / CFD Student Services Specialist at Maxwell AFB-Gunter Annex, Montgomery, AL. This position supports Managerial & Supervisor Training (M&ST) and Civilian Foundational Development (CFD) programs through student support, administrative services, customer service, and classroom coordination.
Responsibilities
- Serve as the primary liaison for students and program participants.
- Manage organizational email accounts and respond to student inquiries.
- Process registrations, withdrawals, completions, and student records.
- Provide help desk support and basic technical assistance.
- Support resident and virtual course delivery.
- Assist with classroom preparation, setup, and teardown activities.
- Coordinate annual schedules, electronic catalogs, and program updates.
- Assist with travel-related inquiries and course administrative support.
- Support instructors, presenters, and students during training events.
- Prepare reports and maintain program documentation.
Requirements
- High school diploma or equivalent.
- Two (2) years of administrative, program support, or student services experience.
- Two (2) years of customer service experience.
- Two (2) years of experience using Microsoft Office, LMS platforms, Teams, or equivalent systems.
- Excellent interpersonal, organizational, and communication skills.
Qualifications
- Experience supporting education, training, or learning organizations.
- Experience with LMS platforms such as Canvas.
- Familiarity with virtual training delivery and collaboration tools.
- Experience supporting Department of the Air Force or other federal organizations.
Benefits
- 15 Days of Paid Time Off
- 11 Paid Holidays
- 401(k) Retirement Plan with Company Match
- Medical, Dental, and Eye Insurance
- Employee Referral Program
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- Wellness Program
- Multiple Voluntary Medical Benefits
About Us
The Oneida ESC Group is a family of companies owned by the Oneida Nation of Wisconsin that delivers customer-focused engineering, science, and construction services worldwide. Our Family Of Companies Includes Oneida ESC Group (OESC)General Mechanical Corporation (GMC)Oneida Construction Services (OCS)Mission Support Services (MS2)Oneida Professional Services (OPS)Oneida Technology Services (OTS)Oneida Total Integrated Enterprises (OTIE)Oneida Engineering Solutions (OES)Sustainment & Restoration Services (SRS)LG2 Environmental Solutions (LG2)Oneida Environmental (OE)1822 Land & Development Company We integrate our staff for dedicated, cooperative, and business-like delivery of services to enhance our customers’ missions.