Student Services Specialist

Closing Date: 10/10/2026 | Type of Position: Management - Operations | Job Type: Regular | Sponsorship Available: No | Institution Name: University of Arkansas for Medical Sciences

About the role

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

Responsibilities

• Opens, closes, and reconciles the cashiering office daily in the Student Information System (SIS).
• Posts student payments and accurately processes cash receipts to be delivered to the Treasurer's Office.
• Reconciles online credit card payments, which include the enrollment deposits, tuition payments, and application fees daily.
• Monitors the IDT account and posts transactions in a timely manner.
• Answers phone, manages the filing system, sorts, processes, and logs mail, scans paid-in-full documents, and responds to emails.
• Runs reports for month-end reconciliations.
• Daily reviews the BankMobile and Transact reports to resolve issues with stale-dated checks, refund issues, credit card payments, payment plans, etc.
• Assists with special projects.
• Performs other duties as assigned.

Qualifications

Bachelor's degree in arts, business, or a related field plus three (3) years of administrative/clerical experience within an office environment, or High School diploma/GED plus seven (7) years of administrative/clerical experience within an office environment required.

Requirements

• Required Documents to Apply: Resume
• Pre-employment Screening Requirements: Criminal Background Check (this position is subject to pre-employment screening including criminal background, drug testing, and/or education verification).
• Benefits Eligible: Yes

Skills

• Proficient in Microsoft Excel, Word, PowerPoint, etc.
• Workday Student experience preferred.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy