M&H Valve - Information Technology (IT) Intern

About the role

The IT Network Intern assists IT professionals with maintaining, troubleshooting, and supporting an organization’s network infrastructure. Responsibilities typically include configuring hardware like computers and network printers and routers and switches, monitoring network performance, and resolving user connectivity issues. This role provides hands-on experience in a real-world IT environment. The intern must be a flexible and adaptable team-player, as well as have good communication skills while proactively promoting The McWane Way principles.

Responsibilities

• Hardware Setup: Assist with the installation, configuration of computers, printers and network devices such as switches, routers, firewalls, and wireless access points.
• Troubleshooting: Diagnose and resolve computer and printer issues and network connectivity issues, including physical cabling and IP configurations.
• Documentation: Create and maintain network maps, wiring diagrams, hardware inventories, and change logs.
• Security & Administration: Support network security protocols and assist with basic IP address management

Qualifications

• Education and/or Experience: Currently pursuing a degree in Information Technology, Computer Science, or a related field.
• Fundamental Knowledge: Familiarity with networking fundamentals like TCP/IP, subnets, and basic routing concepts.
• Technical Skills: Basic knowledge of pc’s and printers and network hardware.
• Soft Skills: Strong analytical problem-solving abilities and clear communication for assisting team members and end-users.
• Must have positive attitude and good work ethic.
• Excellent organizational skills with attention to detail.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual must be detail-oriented, thorough, and precise in the completion of tasks assigned and project related paperwork. The individual must be a self-starter with the ability to take limited input and direction and achieve the desired goal.

Physical Demands

• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions or foundry/machine shop conditions; this includes potentially loud, hot, dusty areas with moving mechanical machinery.