Luxury Suite Server, KeyBank Center

Delaware North Sportservice is hiring a seasonal Luxury Suite Server to join our team at KeyBank Center in Buffalo, New York. This is a tipped position; the hourly minimum pay listed does not include potential tipped earnings.

Pay

$10.70 - $10.70 / hour

Benefits

All team members receive:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive:

• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Employee assistance program
• Tuition and/or professional certification reimbursement

Responsibilities

• Greet and attend to guests’ needs, provide menus, and clearly communicate restaurant specials
• Answer menu questions and collect food and beverage orders
• Serve alcoholic beverages responsibly, adhering to all alcohol service policies and procedures
• Accurately enter orders into the point-of-sale system and process payments
• Prepare and deliver the check to guests
• Collaborate with other restaurant servers, kitchen, and bar staff
• Perform opening, closing, cleaning, and side work duties as assigned
• Ensure all equipment and workspaces are clean, sanitized, organized, and functioning

Requirements

• Experience in cash handling and credit card processing
• One year’s experience as a server in a high-volume environment (beneficial)
• Experience with a point-of-sale system in a service or hospitality environment (beneficial)

Physical Requirements

• Must be able to lift 35 lbs
• Standing, walking, and bending for long periods of time, including walking up stairs
• Visual awareness and hearing sufficient to take orders and prepare checks

Schedule

• Days
• Evenings
• Holidays
• Evenings as needed
• Weekends
• Events

About the Company

Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970. We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena.

Our business is all about people, and that includes you. At Delaware North, you’re part of a global legacy: a family-owned company with over 100 years of history. Our operations span the world, offering unique paths to growth and success in iconic sports arenas, national parks, casinos, and more. Whether you're interested in restaurants, hotels, sports, gaming, operations, or retail—part-time or full-time—we’re invested in helping you achieve your career goals.