Luxury Sales Stylist - NYC Jewelry Flagship

About the role

We’re seeking polished, relationship-driven Luxury Sales Stylists to join the opening team of our NYC flagship jewelry store. This is a rare opportunity to be part of a growing brand at a defining moment—helping set the tone for an elevated in-store experience while cultivating lasting client relationships.

Responsibilities

• Deliver thoughtful, high-touch service that consistently exceeds client expectations
• Style clients with intention—listening closely to their needs, lifestyle, and preferences
• Speak confidently to the collection’s craftsmanship, vision, and quality
• Build, maintain, and actively grow a strong client book to drive appointments and repeat business
• Proactively follow up with clients based on purchase history, preferences, and milestones
• Achieve and exceed individual and store sales goals
• Utilize product knowledge and trend awareness to make relevant, compelling styling recommendations
• Build authentic relationships that foster loyalty and repeat visits
• Understand and work toward key performance metrics
• Partner with store leadership on sales strategies and action plans
• Uphold visual merchandising standards and maintain an elevated store environment
• Support floor sets, replenishment, and back-of-house organization
• Execute opening and closing responsibilities as a Keyholder
• Collaborate closely with management on daily operational needs
• Support the team wherever needed to ensure seamless store execution

Requirements

• Minimum 2 years of experience in contemporary or luxury brand retail sales
• Fine jewelry experience highly preferred
• Proven ability to build and maintain a strong client book
• Strong sales performance with a relationship-first mindset
• Excellent communication and customer service skills
• Detail-oriented with strong organizational skills
• Comfortable using POS systems and basic computer programs (Excel, Word)
• Positive, motivated, and entrepreneurial team player
• Flexible availability, including weekends and holidays

Benefits

• Medical, dental, and vision insurance
• Company-paid life insurance
• 401(k) with 4% company match
• Paid time off
• Generous employee discount
• Invitations to pop-ups, brand moments, and company events