Lumberjack Building Centers New Baltimore - Sales/stock

Essential Duties and Responsibilities

• Smile and greet all customers who enter the department or come within a normal speaking radius of the sales associate.
• The greeting should include an open-ended question such as “How may I assist you today?” or “What can I help you find today?”
• PRACTICE excellent customer service and listen intently to customer needs.
• BUILD customer confidence by supplying product knowledge and technical assistance as it relates to the selection, use, and installation of products sold by CNRG.
• Perform sales counter functions such as order entry, special orders, and price lookup.
• Accept and respond to telephone inquiries from customers in a polite manner that provides the information sought by the customer.
• MERCHANDISE product on shelves or other fixtures according to corporate or other plan-o-grams.
• MAKE new product recommendations to store management based on customer feedback.
• WRITE sales orders and special orders using CNRG point-of-sale systems in an appropriate manner and so orders are processed completely and correctly by suppliers the first time.
• ASSIST in cycle counting of inventory according to a schedule established by management.
• STOCK shelves with incoming product as necessary.
• SIGN and merchandise product in the store as necessary.
• FACE and front product at the beginning and end of each shift, and as time permits.
• NOTIFY regular customers about new products and upcoming store promotions.
• AID in maintaining clean and organized sales counter and selling area so that customers do not perceive CNRG in a negative manner based on store conditions.
• AID in assisting with customer loading of items purchased in the store as necessary.
• USE CNRG Resource Center to submit instances of items with incorrect retail prices, items that will not scan properly, or items with incorrect descriptions.

Pay

This job is an hourly position. There are no guarantees for career progression. This does not mean that you will not be considered for other store positions or opportunities. CNRG’s culture is to promote from within and consideration will be given to CNRG's candidates with experience.

Schedule

This job is an hourly position.

Qualifications

QUALIFIED individuals with a disability may request reasonable accommodation from the company.

Benefits

Not specified.

Skills

Not specified.

Benefits

Not specified.