Jobs · Finance

LTD Claims Case Manager

Guardian Life · Bethlehem, PA · 1 mo ago
RemoteRemoteFinance$42k–$63k/yrFull-time
We need to output HTML fragment with sections only if there is real specific content. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to parse the job description. First, we need to decide which sections have content. - About the role: Could be introductory paragraph describing role. The description starts: "The Long Term Disability (LTD) Claims Case Manager is responsible for making accurate decisions on assigned claims through proactive case management according to the plan provisions, state and federal guidelines, and established protocols." That's about the role. Also mentions location, etc. So we can put that in About the role. - Responsibilities: List of duties. The description includes many responsibilities: making accurate decisions, consulting with team members, Professional Resource Team, assisting claimants with return to work, utilizing problem solving, analytical, written and verbal communication skills, delivering timely decisions, providing superior customer service, partnering with coworkers, administering claims across group sizes, determining integrated income, ensuring plan provisions, consulting with legal, investigative resources, financial specialists, possibly assigned to Stable and Mature block. Also performing timely change in definition investigations, partnering with Short Term Disability team for early interventions. So we can list responsibilities as
  • . - Requirements: Might be qualifications? The posting includes "Qualifications" heading: "Four-year college degree preferred or equivalent work/education experience Regulatory and Compliance experience a plus". That's qualifications. Also maybe "Functional Skills" etc. But we have separate sections for Skills and Qualifications. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to separate Requirements and Qualifications. Usually Requirements are mandatory, Qualifications are preferred. But we can interpret: Requirements: maybe "Four-year college degree preferred or equivalent work/education experience" and "Regulatory and Compliance experience a plus". Also maybe "Basic computer skills & knowledge, including Microsoft office", "Understanding of medical terminology and medical conditions helpful". Those could be Requirements or Skills. However we have a Skills section for functional skills like communication, judgment, analysis, research, time management, multitasking, self-motivated, collaborative, etc. Also Leadership Behaviors. Thus we need to map content: - About the role: Intro paragraph(s) describing role, location, remote flexibility. - Responsibilities: bullet list of duties. - Requirements: maybe mandatory qualifications: "Four-year college degree preferred or equivalent work/education experience" (though "preferred" suggests not strict). Also maybe "Regulatory and Compliance experience a plus". Also maybe "Basic computer skills & knowledge, including Microsoft office". Also "Understanding of medical terminology and medical conditions helpful". But these could be under Skills. - Qualifications: maybe "Four-year college degree preferred or equivalent work/education experience" and "Regulatory and Compliance experience a plus". But we need to avoid duplication. Let's decide: We'll put Requirements as mandatory: maybe none explicitly mandatory besides "Four-year college degree preferred or equivalent work/education experience" (still preferred). Could treat as Qualifications. Actually the posting has a "Qualifications" heading with bullet: "Four-year college degree preferred or equivalent work/education experience Regulatory and Compliance experience a plus". Then "Functional Skills" list. Then "Leadership Behaviors". So we can map: - Qualifications: the bullet under Qualifications heading. - Skills: Functional Skills list. - Possibly also Leadership Behaviors could be under Skills or separate but we don't have a heading for Leadership Behaviors; we could include under Skills as additional items. - Benefits: The posting mentions "In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation." Also mentions benefits link but not specific benefits. It says "Explore our company benefits at ..." but no specific benefits listed. So we should not create Benefits section unless specific benefits are stated. There's no explicit benefit like health insurance, 401k, etc. So we omit Benefits. - Pay: Salary range is given: "$41,880.00 - $62,820.00". Also mention that salary may be determined based on education, experience, etc. Also mention possible incentive compensation. So we can include Pay section with that info. - Schedule: Not mentioned besides remote work flexibility. No schedule details like full-time, hours. So we omit Schedule. Thus sections: About the role, Responsibilities, Requirements (maybe we can skip if no clear mandatory), Qualifications, Skills, Pay. We need to avoid empty sections. Let's decide to include Requirements as maybe "Four-year college degree preferred or equivalent work/education experience" and "Regulatory and Compliance experience a plus". But those are under Qualifications heading originally. However we can treat them as Requirements (minimum) and Qualifications as maybe "Preferred: ..."? But the posting doesn't separate. Safer to follow the headings given: Qualifications and Skills. We'll omit Requirements if we don't have distinct content. But we need to decide if we should include Requirements with something like "None specified"? We cannot include filler. So we omit Requirements. Thus sections: About the role, Responsibilities, Qualifications, Skills, Pay. Now we need to extract content precisely, preserving all substantive information, not inventing or summarizing away detail. Let's parse the description: Paragraphs: 1. "Job Description LTD Claims Case Manager I The Long Term Disability (LTD) Claims Case Manager is responsible for making accurate decisions on assigned claims through proactive case management according to the plan provisions, state and federal guidelines, and established protocols. This position consults with other team members, as well as, the Professional Resource Team to assist claimants with return to work efforts when the capability and opportunity exist. The LTD Claims Case Manager can be located in multiple locations including Bethlehem, PA; Plano, TX; Holmdel, NJ or remote." 2. "You will This position utilizes problem solving, analytical, written and verbal communication skills to deliver timely and appropriate disability claim decisions while providing superior customer service to all internal and external customers." Note: There's a weird "You will" maybe leftover. 3. "This position partners with coworkers to broaden and enhance their knowledge of complex claim handling. The LTD Claims Case Manager administers claims within a variety of group sizes ranging from small (2+ lives) to large market (1000+ lives). This position is responsible for determining integrated income to ensure appropriate financial risk and accurate payments are made. The LTD Claims Case Manager is responsible for ensuring all plan provisions are met through the duration of the claim. The LTD Claims Case Manager consults with legal, investigative resources, and financial specialists. A selected incumbent may be assigned to the Stable and Mature block as well." 4. "You Have: Qualifications Four-year college degree preferred or equivalent work/education experienceRegulatory and Compliance experience a plus Functional Skills Excellent written and verbal communication skillsAbility to exercise independent & sound judgment in decision makingAbility to analyze evidence for discrepanciesAbility to conduct research using multiple techniquesExcellent time management & organizational skillsMultitasking with the ability to manage continually changing priorities and ability to prioritize work based on customer service needs and departmental regulationsSelf-motivated & able to work independentlyAbility to work collaboratively with multiple professional disciplines and with diverse populationsBasic computer skills & knowledge, including Microsoft officeUnderstanding of medical terminology and medical conditions helpful Leadership Behaviors Continuously strives to provide superior products and customer serviceExpresses oneself in an open and honest mannerDemonstrates self-awareness and embraces feedback Partnering Consult with the Professional Resource Team area to assess functionality and return to work potential by utilizing available resourcesPerform and complete timely change in definition investigations by utilizing the Professional Resource team and outside vendor assistancePartner with the Short Term Disability team on large group claims for early interventions when claims are identified as having potential to transition to Long Term Disability in order to reduce potential risk exposure Reporting Relationships This position reports to the Long Term Disability Team Leader, who in turn, reports to the Long Term Disability Manager. Location: Remote work flexibility Salary Range: $41,880.00 - $62,820.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer.... (boilerplate) ... Visa Sponsorship ... Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment ... Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday." We need to remove boilerplate: EEO, accommodations, visa sponsorship, AI notice, internal jobs hub, etc. Also remove "Our Promise", "Inspire Well-Being", benefits link maybe but we can keep mention of benefits? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove sections like "Our Promise", "Inspire Well-Being", "Equal Employment Opportunity", "Accommodations", "Visa Sponsorship", "Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment", "Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday." Also remove "Explore our company benefits at ..."? That's a benefits link but not specific benefits; it's more like a navigation/link. Might be considered boilerplate? It's a link to benefits page; but it's not specific benefit details. The instruction says remove boilerplate; but benefits link is not necessarily boilerplate but it's a generic link. However we are not to create Benefits section unless specific benefits are stated. So we can omit that sentence. We need to preserve all substantive information: role description, responsibilities, qualifications, skills, leadership behaviors (maybe include under Skills), reporting relationships, location, remote work flexibility, salary range, incentive compensation note. We also need to keep "Location: Remote work flexibility" maybe as part of About the role or a separate line. Could be included in About the role. We need to avoid repeating job title as heading. Now craft HTML:

    About the role

    The Long Term Disability (LTD) Claims Case Manager is responsible for making accurate decisions on assigned claims through proactive case management according to the plan provisions, state and federal guidelines, and established protocols. This position consults with other team members, as well as, the Professional Resource Team to assist claimants with return to work efforts when the capability and opportunity exist. The LTD Claims Case Manager can be located in multiple locations including Bethlehem, PA; Plano, TX; Holmdel, NJ or remote. This position utilizes problem solving, analytical, written and verbal communication skills to deliver timely and appropriate disability claim decisions while providing superior customer service to all internal and external customers. This position partners with coworkers to broaden and enhance their knowledge of complex claim handling. The LTD Claims Case Manager administers claims within a variety of group sizes ranging from small (2+ lives) to large market (1000+ lives). This position is responsible for determining integrated income to ensure appropriate financial risk and accurate payments are made. The LTD Claims Case Manager is responsible for ensuring all plan provisions are met through the duration of the claim. The LTD Claims Case Manager consults with legal, investigative resources, and financial specialists. A selected incumbent may be assigned to

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