LTCR Nursing Facilities Generalist Surveyor

Essential Job Functions

• Conducts certification surveys, licensure inspections, or investigations in facilities to determine compliance with federal and state regulations.
• Prepares inspection/survey reports listing deficiencies.
• Visits facilities to verify correction of previously cited regulatory violations.
• Conducts exit conferences with facility staff regarding findings.
• Communicates on a complex level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.
• Testifies at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.
• Performs quality assurance reviews of documents prepared by others, for example, publications, assessments, reports.
• Completes referrals for conduct, as appropriate.
• In the event of emergency licensure action, be available to assist with non-skilled care and oversight to residents in a facility. If the employee is a current registered or licensed nurse, there is a potential for skilled care.
• Be available for on-call duties for emergencies such as weather events or high-priority situations in facilities or at providers.

Knowledge, Skills and Abilities (KSAs)

• Knowledge of program regulations and procedures, and survey techniques and principles.
• Knowledge of acceptable professional standards of care.
• Skilled in operating personal computers and software.
• Ability to establish and maintain effective work relationships with team members and others.
• Ability to communicate orally and in writing.
• Ability to interpret policies, procedures, and regulations.
• Ability to work independently.
• Ability to exercise professional judgment and reach sound decisions.
• Ability to learn, remember, and integrate complex concepts, difficult procedures, or complicated processes.
• Ability to use the computer for writing reports.
• Ability to multitask and track multiple activities with competing priorities.
• Ability to handle situations of high stress and conflict.

Registrations, Licensure Requirements or Certifications

• Must successfully obtain Surveyor Minimum Qualification (SMQT) within the first year of employment.
• Licensed Vocational Nurses (LVN) that apply must be licensed by the State of Texas (or a state that recognizes reciprocity through the Nurse Licensure Compact).

Additional Information

• Flexibility in work hours is required for this position.
• The job requires 80% travel, including statewide travel, overnight, and weekend travel.
• On-call duties for emergencies or high-priority situations in facilities or at providers may be required.
• Must have reliable transportation.
• All applicants must pass a fingerprint criminal background check.
• If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers.
• You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers.
• If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.
• Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
• ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
• Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
• Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.