LTCR Inspector

About the role

The Texas Health and Human Services Commission (HHSC) seeks an Inspector - License & Cert to conduct on-site inspections and investigations involving abuse, neglect, and exploitation of adults and children with mental illness or intellectual, developmental, and physical disabilities in various Texas long-term care facilities.

Responsibilities

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned
• Conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys to include the investigation of abuse, neglect, and exploitation at Long-Term Care (LTC) providers to determine compliance with federal and state health and safety regulations
• Completes written reports for each inspection or survey to detail deficiencies and provide narratives to support regulatory findings
• Establishes priorities in gathering evidence to determine what methods to use in securing evidence such as going through the interview process or reviewing records to determine compliance or noncompliance
• Analyzes evidence to complete a thorough investigation and determine if there is a preponderance of evidence. Evidence must follow chain of custody and be protected during the process
• Reviews and approves corrective action plans to address noncompliance with the regulations; responsible for informing the provider of issues that require immediate remedial action to ensure the health and safety of consumers; recommends enforcement actions; ensures administrative penalties are assessed and processed according to state and federal requirements
• Participates in meetings to discuss major issues identified during the inspection/investigation, and the outcome of the inspection/investigations
• Testifies at hearings and court proceedings regarding the investigation findings and compliance determinations
• Trains new hires by conducting on-the-job training which includes mentoring, shadowing, and return demonstrations

Requirements

• Valid Class C (or higher) Texas driver’s license or equivalent license from another state, is required
• Four-year degree from an accredited college or university, preferred
• Experience conducting investigations preferred
• Experience working with individuals with mental illness, intellectual or developmental disabilities, or physical disabilities preferred

Qualifications

• Knowledge of and ability to interpret local, state, and federal laws and regulations relevant to program area
• Knowledge of acceptable professional standards of care
• Ability to interpret laws and regulations, to gather and analyze data and to communicate effectively
• Ability to exercise professional judgment and reach sound decisions
• Ability to integrate complex regulatory concepts, procedures, or processes
• Ability to multi-task and track multiple activities with competing priorities
• Ability to establish and maintain effective working relationships with team members and others
• Ability to work in a potentially emotion-filled environment
• Ability to operate a computer, tablet, laptop device, smartphone, fax machine, copy machine, and various software packages, including Microsoft Office
• Ability to conduct interviews in various locations, including private residences, day habilitation facilities, group homes, and state-operated facilities
• Ability to work in environments where violent and dangerous individuals may be present
• Ability to oversee the work of others

Skills

• Ability to work independently
• Ability to prepare reports
• Ability to exercise professional judgment and reach sound decisions
• Ability to integrate complex regulatory concepts, procedures, or processes
• Ability to multi-task and track multiple activities with competing priorities
• Ability to establish and maintain effective working relationships with team members and others
• Ability to work in a potentially emotion-filled environment
• Ability to operate a computer, tablet, laptop device, smartphone, fax machine, copy machine, and various software packages, including Microsoft Office
• Ability to conduct interviews in various locations, including private residences, day habilitation facilities, group homes, and state-operated facilities
• Ability to work in environments where violent and dangerous individuals may be present
• Ability to oversee the work of others

Benefits

The state of Texas offers many benefits to employees, including 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Pay

The starting market rate salary for this position is $60,431.88.

Schedule

This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different providers within a region and across the state.