LPN/RN Clinic Manager- Pediatrician Clinic

About the role

The Clinic Manager is responsible for coordinating and supervising clinic operations, personnel management and daily office management activities. The Clinic Manager serves as a resource and clinic contact for interactions between internal and external entities, vendors, and partner agencies.

Responsibilities

• Supervising clinical staff
• Maintaining involvement in daily clinic activities at all levels
• Assigning tasks and assessing workload distribution as needed
• Coordinating patient scheduling, registration and all clinic processes
• Serving as patient contact for clinical and billing issues
• Coordinating monthly staff meetings
• Serving as a liaison between staff and providers
• Participating in new employee recruiting and hiring process
• Ensuring adequate training and guidance for all clinic staff
• Facilitating conflict resolution as needed
• Being responsive to patient and staff complaints/concerns

Requirements

• High school diploma or equivalent required

Qualifications

• Preferred candidate will be an LPN or RN
• Associate’s degree preferred
• 2 years of leadership/management experience preferred
• Prior clinical experience preferred

Skills

• Ability to communicate effectively with diverse groups
• Maintain a high level of confidentiality
• Ability to multi‑task and perform duties with limited supervision
• High level of proficiency with computer programs and systems
• Experience with electronic medical records preferred (training provided)
• Excellent customer service with patient privacy in accordance with HIPAA regulations
• High level of integrity, respect and accountability
• Project a positive and professional image