LPN Intake Office

Position Summary

Eddy Visiting Nurse Association (VNA) is seeking a dedicated and detail-oriented Licensed Practical Nurse (LPN) to join our Intake Office team. This position plays a vital role in coordinating patient referrals and ensuring a smooth transition from referral receipt to scheduling and admission. The LPN will work collaboratively with an Intake Secretary and interdisciplinary team members to process referrals, communicate with healthcare providers, and ensure all required documentation is complete to support timely patient care.

Responsibilities

• Receive and process patient referrals for home care services.
• Communicate with referral sources, physician offices, hospitals, and other healthcare providers.
• Obtain and verify physician orders and required referral documentation.
• Review referral information for completeness and accuracy.
• Prepare referral packets for admitting clinicians and scheduling staff.
• Collaborate with the Intake Office team to facilitate efficient patient admissions.
• Maintain accurate documentation and data entry within electronic systems.
• Ensure compliance with organizational policies, regulatory requirements, and patient confidentiality standards.
• Provide exceptional customer service to patients, families, referral sources, and internal team members.

Qualifications

Required:

• Current and active New York State Licensed Practical Nurse (LPN) License
• Strong interpersonal and communication skills
• Excellent computer and data entry skills
• Strong organizational and time management abilities
• Ability to work effectively in a fast-paced team environment

Preferred:

• One (1) to two (2) years of acute care, home care, or nursing home experience
• Experience coordinating patient care, referrals, or admissions processes

Benefits

• Comprehensive orientation and training program
• Supportive and collaborative work environment
• Opportunity to contribute to high-quality patient care within a respected home health organization
• Competitive compensation and benefits package
• Career growth and professional development opportunities

Pay

Hourly Compensation: $24.00 - $31.00 hourly. Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.