LPN Intake Coordinator/Office Nurse

Job Description The Clinical and Admission Specialist will communicate with referral sources, staff, and community resources in transitioning patients to begin receiving home healthcare services. Are you looking for a rewarding career in home healthcare? If so, we invite you to join our team at Jethro Health System. We are a Medicare and Medicaid certified Home Health agency located in Massachusetts. Our culture and people are what set us apart from other post-acute care providers. We're dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. Responsibilities: Conduct intake assessments and gather necessary information from patientsCoordinate and schedule appointments for patientsAssist with insurance verification and authorization processesMaintain accurate and up-to-date patient records in electronic health record systems such as Alora Plus, Well Sky, Axxess, and Homecare Homebase.Collaborate with healthcare providers to ensure appropriate care plans are implementedProvide support and guidance to patients and their families throughout the intake processCoordinate referrals to other healthcare professionals or community resources as neededProcesses all daily patient referral and intake operations including all intake processes and policies.Maintains comprehensive working knowledge of contractual relationships and ensures that patients are admitted according to contract providers.Communicates with multiple service providers to coordinate care.Follows up with patients in regards to Start of Care (SOC) & services being provided to measure satisfaction.Responsible for referral related phone calls.Calls physician to obtain orders when needed.Obtains verbal orders from physician when necessary.Follows up and reports delay stages, non-admits, and any other SOC issues.Establishes and maintains positive working relationships with current and potential referral sources.Builds and monitors community and customer perceptions of the Company as a high quality provider of services.Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by the Company.Provides communication and support to Community Educators and or Community Liaisons referral sources and clients.Understands and practices agency policies and procedures.Stays current with CMS guidelines.Performs workflow and data reporting in accordance with CMS guidelines.Ensures compliance with all state and federal referral/intake regulatory requirements.Answers overflow phone calls.Maintains incoming faxes. Qualifications: Previous experience working in a healthcare setting, preferably in an acute care or behavioral health environmentFamiliarity with medical terminology, including ICD-10 codeExperience working with children and/or individuals with behavioral health needs is highly desirableKnowledge of physical examination procedures, medication administration, and catheterization techniquesStrong organizational skills and attention to detail to ensure accurate documentation and schedulingExcellent communication and interpersonal skills to effectively interact with patients, families, and healthcare providersPlease note that this job description is not exhaustive and additional responsibilities may be assigned as needed. Job Types: Full-time, Part-time, PRN Pay: $37.00 - $40.00 per hour Expected hours: 24 - 40 per week Benefits: Flexible schedule Medical Specialty: GeriatricsHome HealthWound Care Physical Setting: Long term care Ability to Relocate: Lynn, MA 01901: Relocate before starting work (Required) Work Location: In person