LPN- Home Health Administrator and Agency Liaison

About the role

AIC is seeking a Home Health Administrator and Agency Liaison with a background in licensed practical nursing (LPN) to support the Advanced Infusion Care (AIC) and Advanced Nursing Solutions (ANS) teams. The ideal candidate will have a full-time position within the Albuquerque, New Mexico office, working from 8:30 AM to 5:00 PM MT, Monday through Friday.

Responsibilities

• Receive, review, process, and reconcile HHA invoices for payment.
• Audit HHA credentials, patient charts, and other essential documents to ensure accreditation standards are met.
• Acts as liaison between AIC, ANS, and subcontracted nursing agencies.
• Assists with initial and subsequent surveys to ensure each office is survey-ready and accreditation standards are met.
• Facilitates smooth and uninterrupted daily operations of the ANS office.
• Works in collaboration with the Administrator and oversees home health agency services as delegated by the Governing Body.
• Maintains compliance with state and federal laws and ensures proper licensure for the Home Health Agency.
• Maintains agency documents for each employee and contractor to ensure proper retention requirements.
• Collaborates with nursing and nurse educators to maintain processes and procedures for credential verification.
• Ensures each patient receives the Patient’s Bill of Rights in writing.
• Coordinates and integrates services provided by agency personnel and contracted agencies.
• Develops, updates, and implements policies and procedures to support the provision of care/services.
• Shares knowledge with other staff members and works as a team.
• Answers telephones, prescreens, and directs callers to the appropriate associates.
• Takes and retrieves messages for various personnel.
• Assists nursing and OPS staff with administrative support when requested.
• Performs other job-related duties as assigned.

Qualifications

• Licensed Practical Nurse certified.
• One-year supervisory experience in home care.
• Previous management and administrative experience preferred.
• Home health or home infusion experience is preferred.
• Knowledge or ability to quickly learn commonly used medical terminology.
• Flexibility and strong interpersonal skills.
• Exceptional organizational skills.
• Ability to work in a team environment, while also delivering independent results.
• Demonstrate extreme attention to detail and accuracy.
• Ability to prioritize and meet deadlines.
• Resourceful, flexible, and well organized.
• Ability to handle multiple tasks simultaneously.
• Ability to communicate effectively and professionally with customers and external contacts.
• Knowledge in the use of standard office equipment such as computers, scanners, telephones, fax machines, and headsets.
• Knowledge in the use of e-mail and Microsoft applications.
• Ability to quickly learn the use of software such as Complete Patient Records (CPR+) program and phone line monitoring systems.

Benefits

AIC offers a comprehensive benefits package including health, vision, and dental insurance, long-term disability insurance, life insurance, a generous vacation package, a 401K plan with employer match, growth opportunities, and more!