LPN / CCMA / RMA / Family Practice Floor Nurse

Essential Functions

• Patient triage (weight, blood pressure, temperature readings, updating medication list and obtaining and documenting chief complaint)
• Electronic patient prescription services including communication with pharmacies and verification of all medical prescriptions
• Knowledgeable of EMR
• Phlebotomy and EKG’s
• Answers telephone, screens calls, retrieves voicemails, returns patient calls
• Pre-certing requirements for all procedures
• Calls patients regarding lab results
• Maintains daily logs
• Answers questions regarding patient appointments and testing
• Communicates with patients regarding patient information and education regarding procedure preps
• Schedules procedures and certain medical tests and referral appointments
• Schedules appointments, verifies all necessary information such as demographics and insurance information in the patient medical record or file
• Affords assistance to other staff as directed
• Other job functions as directed

Skills/Abilities

• Customer service skills with a pleasant and courteous demeanor
• Well organized and detail oriented
• Independent work capability without much supervision
• Critical thinking, communication, influence, and decision making skills
• Cooperative working ability as a member of office staff and team

Mental/Physical Requirements

• Daily standing, walking, squatting, bending, and maneuvering
• May require lifting up to 50 pounds
• Stress can be triggered by workload and difficult patterns