LPN / CCMA / RMA /After Hours Clinic Floor Nurse

Essential Functions

• Patient triage (weight, blood pressure, temperature readings, updating medication list and obtaining and documenting chief complaint)
• Electronic patient prescription services including communication with pharmacies and verification of all medical prescriptions
• Knowledgeable of EMR
• Phlebotomy and EKG’s
• Answers telephone, screens calls, retrieves voicemails, returns patient calls
• Pre-certing requirements for all procedures
• Calls patients regarding lab results
• Maintains daily logs
• Answers questions regarding patient appointments and testing
• Communicates with patients regarding patient information and education regarding procedure preps
• Schedules procedures and certain medical tests and referral appointments by scheduling dates, times and locations, coordinating and rescheduling as necessary
• Schedules appointments, verifies all necessary information such as demographics and insurance information in the patient medical record or file
• Affords other staff as directed
• Other job functions as directed

Skills/Abilities

• Customer service and pleasant, courteous demeanor while dealing with all patients and callers
• Well organized and detail-oriented, able to work independently without much supervision
• Skills in critical thinking, communication, influence and decision-making
• Works cooperatively as a member of office staff and team

Mental/Physical Requirements

• Daily standing, walking, squatting, bending, and maneuvering
• May require lifting up to 50 pounds
• Stress can be triggered by workload and difficult patterns