LPN/CCMA Family Practice Center Newport

Essential Functions

• Patient triage (weight, blood pressure, temperature readings, updating medication list and obtaining and documenting chief complaint)
• Electronic patient prescription services including communication with pharmacies and verification of all medical prescriptions
• Knowledgeable of EMR
• Phlebotomy and EKG’s
• Answers telephone, screens calls, retrieves voicemails, returns patient calls
• Pre-certifying requirements for all procedures
• Calling patients regarding lab results
• Maintaining daily logs
• Answering questions regarding patient appointments and testing
• Communicating with patients regarding patient information and education regarding procedure preps
• Scheduling procedures and certain medical tests and referral appointments
• Scheduling appointments, verifying all necessary information such as demographics and insurance information in the patient medical record or file
• Auxiliary duties as directed

Skills/Abilities

• Customer service skills
• Pleasant and courteous demeanor
• Organized and detail-oriented
• Independent work capability
• Critical thinking, communication, influence, and decision-making skills
• Cooperative working style

Mental/Physical Requirements

• Daily standing, walking, squatting, bending, and maneuvering
• Lifting up to 50 pounds may be required
• Stress management due to workload and difficult patterns