LPN Assessment Nurse Case Manager
About the role
We are seeking a dedicated Case Manager to join our team at NextStep Care. Our mission is to provide high-quality, compassionate care in a supportive environment.
Responsibilities
- Contact members and/or informal caregivers as needed, conducting in-home visits at least every 90 days.
- Collaborate with the Case Manager and multidisciplinary team to establish and update Care Paths.
- Identify and resolve discrepancies from the established Care Path.
- Contact providers as necessary and notify relevant parties of member status changes.
- Absorb referrals and screen potential members in a timely manner according to organizational and governmental policies.
- Take calls on a rotating basis as assigned.
- Complete assessments and send them to the Assessment Coordinator in a timely manner.
- Conduct new admissions, re-assessments, and significant change assessments within specified time frames.
- Determine the appropriate level of care for assigned members based on state regulations and SCM guidelines.
- Afford support to the Quality Assurance and Education Coordinator, ensuring effective implementation of SCM Quality Assurance and Education plans.
- Seek and recommend community education opportunities to the Administrator and/or Community Education Coordinator.
- Maintain knowledge of and adhere to current regulations, SCM Personnel and Operational Guidelines, and best practices related to the SOURCE Program and SCM operations.
- Assist in the recruitment of new PCPs or other community services providers, as requested.
- Perform duties of the Assessment Nurse and Case Manager as assigned, including taking on additional responsibilities at other SCM locations as needed.
Qualifications
- Valid Georgia LPN license with 1 year of experience in the health and human services field OR valid Georgia RN license.
- Experience in social work, home and community-based services, healthcare, or geriatrics preferred.
- Valid Driver's License and reliable transportation.
Skills and Abilities
- Timely, accurate, and efficient completion of work.
- Effective communication and relationship-building skills.
- Positive attitude and ability to maintain confidentiality.
- Ability to manage multiple tasks and deadlines.
- Good judgment and decision-making skills.
- Exceptional organizing and planning skills.
- Excellent customer service skills.
- Ability to work independently and manage a demanding schedule.
Physical Demands and Work Environment
The associate is regularly required to stand, walk, and sit for prolonged periods of time. Specific vision abilities required include distance vision and the ability to adjust focus. The associate may occasionally need to move or lift up to 25 lbs. The noise level in the work environment is consistent with a normal office setting. The associate will be required to travel extensively within the state of Georgia and visit members in their home and/or community environment, hospital, or other institutional and professional settings.
Reasoning Ability
The associate should be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram format. The associate should be able to deal with problems involving several concrete variables in standardized situations.
Computer Operations
This job requires proficiency with the following computer applications: MS Outlook, MS Excel, and MS Word.