Low Voltage Technician

About the role

ID Tech Solutions Inc. was founded in 2001 as a one-source provider of IT and communications products and services. Guided by our motto, “Making IT Simple,” we deliver practical, streamlined solutions for businesses across a range of technology and communications needs. Our services include IT and network infrastructure consulting, advanced communications solutions, managed IT support, information security, and IT business solutions. Through longstanding partnerships with leading manufacturers, we provide reliable, customized solutions designed to meet each client’s unique technology needs.

ID Tech Solutions Inc. is seeking an experienced Low Voltage Technician for a full-time, field-based position serving clients throughout the New York City Metropolitan Area and surrounding region. The role focuses primarily on servicing and troubleshooting low-voltage communications and physical security systems, along with smaller installation projects.

Responsibilities

• Troubleshoot, maintain, and repair CCTV, access control, burglar alarm, and phone systems
• Perform low-voltage cabling work, small installations, and system upgrades as needed
• Diagnose technical issues and determine appropriate solutions
• Test systems and equipment to ensure proper functionality
• Travel to client locations throughout the New York City Metropolitan Area and surrounding region
• Communicate clearly with clients and team members regarding service issues, findings, and completed work
• Maintain accurate documentation of service and installation work

Qualifications

• 5+ years of experience with low-voltage cabling maintenance and troubleshooting
• 5+ years of hands-on experience working with CCTV, access control, burglar alarm, and phone systems
• Strong troubleshooting, analytical, and problem-solving skills
• Ability to work independently in the field while collaborating effectively with the team
• Strong communication and customer service skills
• Valid driver’s license
• Ability and willingness to travel to client sites throughout the New York City Metropolitan Area and surrounding region
• Relevant low-voltage certifications, technical training, or a degree in a related field is a plus