Low Voltage General Manager

About the role

The Low Voltage General Manager will oversee the day-to-day operations of the Huntsville, AL Low Voltage division, work closely with installation, service, inspection, and sales teams, coach, develop, and support team leaders, ensure profitability, communicate company vision and direction, support the sales team, build and maintain a cohesive team culture, conduct monthly meetings, ensure billing accuracy, meet twice monthly with the Regional Manager, budget and manage operating expenses, assist with collections, and lead customer and employee retention efforts.

Responsibilities

• Oversee the day-to-day operations of the Huntsville, AL Low Voltage division.
• Work closely with installation, service, inspection, and sales teams to ensure clear communication and operational alignment.
• Coach, develop, and support team leaders; assist with employee coaching and behavior correction as needed.
• Ensure profitability of the Low Voltage division through effective planning, execution, and oversight.
• Communicate company vision and direction to all team members; provide guidance to achieve business goals.
• Support the sales team and sales manager with customer presentations and ensure commitments are met or exceeded.
• Build and maintain a cohesive, efficient, and accountable team culture.
• Conduct monthly meetings to review active projects and profitability of closed jobs.
• Ensure billing is completed accurately and in a timely manner.
• Meet twice monthly with the Regional Manager to review division performance.
• Budget and manage operating expenses for the Huntsville office.
• Aid with collections and manage company DSO targets.
• Lead customer retention and employee retention efforts.

Requirements

• 5+ years of low voltage experience with a strong understanding of low voltage systems.
• Proven experience leading and managing teams.
• Excellent communication skills, both verbal and written.
• Strong multitasking ability and organizational skills.
• Self-motivated with exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Business-minded with the ability to drive profitability and performance.