Low Voltage General Manager

About the role

The Low Voltage General Manager position is available in Huntsville, AL, and is part of the Low Voltage division of State Systems, Inc., a privately owned total protection company with offices in Tennessee and Arkansas. Founded in 1986, State Systems, Inc. specializes in fire protection, nurse call, and low voltage systems.

Responsibilities

• Oversee the day-to-day operations of the Huntsville, AL Low Voltage division.
• Work closely with installation, service, inspection, and sales teams to ensure clear communication and operational alignment.
• Coach, develop, and support team leaders; assist with employee coaching and behavior correction as needed.
• Ensure profitability of the Low Voltage division through effective planning, execution, and oversight.
• Communicate company vision and direction to all team members; provide guidance to achieve business goals.
• Support the sales team and sales manager with customer presentations and ensure commitments are met or exceeded.
• Build and maintain a cohesive, efficient, and accountable team culture.
• Conduct monthly meetings to review active projects and profitability of closed jobs.
• Ensure billing is completed accurately and in a timely manner.
• Meet twice monthly with the Regional Manager to review division performance.
• Budget and manage operating expenses for the Huntsville office.
• Aid in collections and manage company DSO targets.
• Lead customer retention and employee retention efforts.

Requirements

• 5+ years of low voltage experience with a strong understanding of low voltage systems.
• Proven experience leading and managing teams.
• Excellent communication skills, both verbal and written.
• Strong multitasking ability and organizational skills.
• Self-motivated with exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Business-minded with the ability to drive profitability and performance.