LOUNGE ATTENDANT (FULL TIME)

About the role

We are hiring immediately for a full time LOUNGE ATTENDANT position. Location: AXP Centurion Lounge - 1 Main Terminal, Flushing, NY 11371. Schedule: Full time schedule. Operating hours are 4:00 am to 10:30 pm. Fixed Pay Rate: $23.50 per hour. Perks: Free employee parking and meals while working! Internal Employee Referral Bonus Available.

Responsibilities

• Promptly and warmly greet guests in the dining room;
• Takes food and beverages in an efficient manner, following established steps of service;
• Maintains safe food handling and sanitation standards;
• Follows up periodically to assist with any additional needs or requests;
• Demonstrates complete understanding of menu items and ingredients;
• Advises guests on appropriate combinations of food and drinks when requested;
• Accommodates reasonable requests and notes preferences;
• Demonstrates knowledge of specialized diets and allergens;
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated;
• Exhibits exceptional communications skills and demonstrates ability to get along well with others;
• Remains flexible and patient when communicating with guests and staff;
• Collects tickets and follow proper cash-handling procedures;
• Promotes a clean, safe and neat environment for guests;
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared;
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor;
• Ensures that the dining room is properly set up prior to and after the service period;
• Keeps area clean and neat while meeting established sanitation standards;
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines;
• Works with staff of other departments to perform job duties during special events and functions;
• Performs other duties as assigned.

Requirements

Previous lounge attendant, bussing, and serving experience preferred.

Qualifications

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Skills

Excellent communication skills, flexibility, patience, and ability to work independently and as part of a team.

Benefits

• Retirement Plan;
• Associate Shopping Program;
• Health and Wellness Programs;
• Discount Marketplace;
• Identity Theft Protection;
• Pet Insurance;
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program;
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance;
• Commuter Benefits;
• Employee Assistance Program;
• Flexible Spending Accounts (FSAs).

Pay

$23.50 per hour.

Schedule

Full time schedule. Operating hours are 4:00 am to 10:30 pm.