Lot Attendant - 69 Nw 23rd St. Miami

Job Details

Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $16 per hour.

The work schedule for this position is Full-time Thursday to Sunday's shifts.

Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above.

Essential Functions

• Maintains pleasant, friendly and professional demeanor with all guests, location staff and co-workers.
  • Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor.
    • Uses guest last name at all times when appropriate.
  • Maintains accuracy and composure while under pressure.
    • Appropriately uses salutation of the day and welcome guests to the location.
    • Uses proper Towne Park phone etiquette.
  • Assists guests with directions and all other inquiries.
    • Protects guest confidentiality in accordance with HIPPA requirements.
    • Maintains the security of customer financial and identifying information.
  • Stacks vehicles when necessary using Towne Park standards for parking.
    • Properly secures keys for stacked vehicles.
    • Promptly retrieves a stacked vehicle and drives slow and cautiously when delivering vehicle to the guest(s).
  • Collects and reconciles revenue accurately; furnishes receipt upon request.
    • Accurately categorizes tickets for audit purposes.
    • Accurately completes shift report.
    • Follows all bank standard operating procedures.
    • Competently operates equipment (i.e., register, gate, POS, credit card machine, etc.).
  • Obtains information about daily events and rates to be charged.
    • Secures guest keys immediately after each interaction.
    • Maintains claim checks and guest folio archives.
    • Produces guest vehicle inventory for billing purposes.

Qualifications

• Education: High school diploma or general education degree (GED); OR Required Licensure, Certification, Etc.
  • Must be at least 18 years of age and be able to pass a criminal background check and drug screen.
• Licensure, Certification, Etc.: Must have a valid driver’s license and clean driving record.
  • Must be able to drive manual transmission and perform parallel parking.
• Work Experience: One to three months related experience and/or training; OR equivalent combination of education and experience.
  • Customer service experience preferred.
  • Register/Computer experience preferred.
• Knowledge: Knowledge of customer service.
  • Skills: Customer service experience preferred.
  • Register/Computer experience preferred.