Lot Attendant - Delray Beach, FL

Job Details

Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $16 per hour.

Work Schedule

The work schedule for this position is Friday and Saturday 5pm to 10pm.

Benefits

• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• Enrollment in the company’s 401k retirement savings plan

Essential Functions

• Maintains pleasant, friendly and professional demeanor with all guests, location staff and co-workers.
• Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor.
• Uses guest last name at all times when appropriate.
• Maintains accuracy and composure while under pressure.
• Appropriately uses salutation of the day and welcome guests to the location.
• Uses proper Towne Park phone etiquette.
• Assists guests with directions and all other inquiries.
• Stands while serving guests.
• Provides information about surrounding area as well as main attractions to guests as needed.
• Protects guest confidentiality in accordance with HIPPA requirements.
• Maintains the security of customer financial and identifying information.
• Stacks vehicles when necessary using Towne Park standards for parking.
• Properly secures keys for stacked vehicles.
• Promptly retrieves a stacked vehicle and drives slow and cautiously when delivering vehicle to the guest(s).
• Collects data in accordance with parking operations, if applicable.
• Collects and reconciles revenue accurately; furnishes receipt upon request.
• Accurately categorizes tickets for audit purposes.
• Accurately completes shift report.
• Follows all bank standard operating procedures.
• Competently operates equipment (i.e., register, gate, POS, credit card machine, etc.).
• Obtains information about daily events and rates to be charged.
• Secures guest keys immediately after each interaction.
• Maintains claim checks and guest folio archives.
• Produces guest vehicle inventory for billing purposes.

Qualifications

• Education: High school diploma or general education degree (GED); OR Required Licensure, Certification, Etc.
• Age: Must be at least 18 years of age and be able to pass a criminal background check and drug screen.
• Licenses/Certifications: Must have a valid driver’s license and clean driving record.
• Experience: One to three months related experience and/or training; OR equivalent combination of education and experience.

Skills

• Customer service experience preferred.
• Register/Computer experience preferred.
• Must be able to drive manual transmission and perform parallel parking.
• Must be able to read and write standard English language.
• Must be able to read and comprehend simple instructions, short correspondence and memos.
• Must be able to write simple correspondence.
• Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization.
• Knowledge: Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money and weight measurement, volume and distance.
• Knowledge: Understanding of 24 hour and military time systems.
• Knowledge: Understanding of rates applicable to time passed.