Loss Prevention Specialist
Tom Thumb Supermarket · Garland, TX · 1 mo ago
ManagementFull-time
About the Role
Join Albertsons Companies as an Asset Protection Specialist to create a safe, secure, and compliant store environment. You will help deter theft, support compliance, and contribute to a culture of accountability while ensuring safety for customers, associates, and vendors.
Responsibilities
- Maintain a visible presence to support a safe and secure store environment while delivering excellent customer service.
- Monitor checkout areas and review exception reports to identify fraud, associate dishonesty, and ensure compliance with cash handling policies.
- Conduct surveillance throughout the store to detect theft, safety risks, and operational issues.
- Apprehend individuals committing theft in accordance with company policies and applicable laws, ensuring safety of all parties.
- Respond to electronic article surveillance (EAS) alarms and investigate incidents.
- Monitor receiving and storage areas and conduct delivery audits to detect vendor fraud and ensure procedural compliance.
- Conduct inspections and audits related to shrink control, safety, and physical security standards; document and communicate findings.
- Maintain and operate asset protection equipment, including CCTV, EAS systems, and alarm systems.
- Conduct investigations as directed, including thorough documentation, and partner with store leadership and law enforcement as needed.
- Train and communicate with associates on loss prevention, safety, and compliance practices while identifying and addressing unsafe conditions.
Soft Skills
- Strong customer service mindset with ability to remain calm and professional in high‑pressure or confrontational situations.
- Excellent observation and attention to detail.
- Strong communication and interpersonal skills.
- Sound judgment and decision‑making ability.
- Ability to work independently and as part of a team.
Competencies
- Shrink reduction and loss prevention execution.
- Surveillance and incident detection.
- Investigations and documentation.
- Safety compliance and risk mitigation.
- Policy adherence and operational auditing.
- Knowledge of company loss prevention policies and procedures.
- Basic understanding of legal requirements and law‑enforcement interaction.
- Cash handling practices and POS transaction review.
- Safety, compliance, and operational standards.
Abilities
- Strong situational awareness with the ability to quickly assess and respond to safety or security concerns.
- Analytical thinking to identify irregular activity and interpret POS or operational data.
- Skilled in documenting investigations clearly, accurately, and professionally.
- Comfortable operating, maintaining, and troubleshooting surveillance and security equipment.
- Capable of remaining alert and engaged during extended periods of standing or walking.
- Responds effectively and decisively in emergency or high‑risk situations.
Travel Requirements
None
Other Requirements
- Flexible availability including nights, weekends, and holidays.
- Ability to work varied schedules and maintain reliable attendance.
- Adherence to company safety, loss prevention, and conduct policies.
Benefits
- Competitive wages paid weekly.
- Associate discounts.
- Health and financial well‑being benefits for eligible associates (Medical, Dental, 401(k) and more).
- Paid time off including vacation, holidays, and sick pay.
- Training, career growth, and development opportunities.
- Inclusive work environment with diverse colleagues.