Loss Prevention Officer (Overnight)

Job Summary

Loss Prevention Officer at Fairmont Dallas, a distinguished hotel in the Arts District of downtown Dallas, ensures the safety and wellbeing of guests, colleagues, and visitors. Fairmont Hotels & Resorts values the safety and enjoyment of its spaces, making this role crucial for maintaining a secure environment.

Responsibilities

• Consistently offer professional, friendly, and engaging service
• Ensure the overall safety and security of the hotel guests, colleagues, and hotel premises
• Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns, and calls for medical assistance
• Investigate and report any violations to law or hotel policy
• Respond to all emergency situations and provide First Aid and CPR as required
• Conduct regular floor patrols, cash counts, and crowd control
• Conduct departmental key control audits and maintain key control records
• Maintain computer records of all actions in a Daily Activity Report
• Follow all safety policies
• Perform other duties as assigned

Qualifications

• Previous experience in a Security role required
• Computer literate in Microsoft Window applications required
• Certification in CPR First Aid required
• University/College degree in a related discipline preferred
• Strong interpersonal and problem-solving abilities
• Highly responsible and reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Benefits

• Paid time off
• Medical, Dental, and Vision Insurance
• 401K
• Complimentary Shift Meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academy designed to sharpen your skills
• Opportunities to participate in Corporate Social Responsibility activities, such as Planet 21
• Career development opportunities with national and international promotion possibilities