Loss Prevention Manager

Responsibilities

• Manages Loss Prevention responsibilities in multiple distribution centers including inventory shrink/gains, investigations and physical security.
• Trains DC personnel on proper Loss Prevention procedures and identification of common shrink indicators.
• Ensures compliance with Loss Prevention policies and implements operational procedures to eliminate or mitigate shrink possibilities.
• Detects and resolves internal theft incidents.
• Reports, records and follows up on required inventories and audits and facilitates shrink action plans as appropriate.
• Assists Regional Loss Prevention Managers and District Managers in store investigations and shrink related issues.
• Ensures Loss Prevention policies and procedures are implemented and monitored by the Management teams at two DCs.
• Implements operational procedures intended to eliminate shrink/gain possibilities(controls) and develops solutions with the DC Manager and Director, Supply Chain LP.
• Reports, records and follows up on required LP audits according to policy.
• Aids DC Management in the development of action plans immediately following if deficiencies are found.
• Affords assistance to Regional Loss Prevention Managers in store investigations and shrink related issues by providing research on specific store issues like potential delivery variances and returns/recalls crediting variances and guides DC on credit needs as needed.
• Trains DC personnel at both DCs on proper Loss Prevention and physical security procedures and identification of common shrink indicators in normal operating processes.
• Detects and resolves internal theft and workplace violence incidents through proper investigation and interview process.
• Reports incidents to the Divisional Investigator, DC manager and Director, Supply Chain LP to resolve and reduce the number of incidents.
• Involves in determination of corrective actions with DC Management and Human Resources based on investigation facts gathered.
• Affords assistance to DCs in management of the DC Cycle Count program.
• Completes required audits of program throughout the year, researches results and develops and facilitates action plans immediately following if issues are found.
• Security Officer supervision to include physical security training, maintaining proper staffing, time clock management, vacation and time off scheduling, performance appraisal review and performance management.

Requirements

• Level of formal education- A high school diploma or equivalent (G.E.D.), may include specialized or vocational courses.
• Area of study- General Studies.
• Years of experience- Five to seven years.
• Type of experience - Loss Prevention/ Distribution Center Operations.
• Special Certifications or Technical Skills- Loss Prevention Investigation/Interviewing (Wicklander-Zulawski) techniques, Warehouse Management Systems, CCTV/Access Control, Large group training, SQL experience, DC Systems, Microsoft Excel.
• Other/Preferred- Bi-Lingual, CFI, CPP, LPQ, LPC certification, Wicklander-Zulawski or Reid Certification.