Loss Management Specialist - Mortgage Insurance

About the role

The position of Loss Management Specialist works under moderate supervision that will assist the Director and/or Vice President of Loss Management in various areas of Loss Management. This employee will have general knowledge of the mortgage insurance industry, and be able execute his/her duties in accordance with the Master Policy requirements.

Responsibilities

• Default Reporting – Ensure that new defaults and monthly updates are received from Insureds/Servicers as required by the Master Policy and processed accurately and timely. Follow up with Insureds/Servicers as needed.
• Claims Processing – Ensure that claims are reviewed upon receipt; documentation and information is requested timely; claims are processed and paid timely according to the terms of the Master Policy and Loss Management policies and procedures. Assist with preparation of Claims Committee Meeting documentation and agenda.
• Real Estate Owned Management (REO) – assist with assigning properties to an approved vendor, obtaining insurance, recording deeds, the marketing of properties and the coordination of the sale/closing with the Legal and Finance teams.
• Aid with ordering Broker Price Opinion (BPO), review appraisals, fraud Investigations and timely payment of invoices for same.
• Timely and courteous responses to Insured/Servicer/GSE/Internal inquires.
• Aid with IT for enhancements to PASSPORT and Loss Management online.

Requirements

• Minimum Education & Experience Requirements: - Bachelor’s degree or equivalent experience.
• Minimum of five (5) years in the Mortgage Servicing Industry or three (3) years in the Mortgage Insurance Industry.
• Superior customer service skills.
• Excellent verbal and written communication skills.
• Proficient with Microsoft applications such as Word, Excel and Outlook.
• Demonstrated analytical and creative problem solving skills.
• Ability to work effectively as part of a team and interact with staff of all levels with the organization.
• Knowledge of the mortgage industry.

Benefits

We offer a competitive salary and comprehensive benefits package including paid time off, medical, dental, vision, 401(k) and disability benefits.

Pay

Competitive salary based on experience.

Schedule

Full-time position.