LoopTalk Program Development Coordinator (Volunteer)

About the role

The LoopTalk Program Development Coordinator (Volunteer) is responsible for designing and launching a new peer support and emotional support initiative at LoopRoots Foundation.

Responsibilities

• Research existing warm-line, peer support, and emotional support programs
• Create recommendations for the LoopTalk service model
• Develop program policies, procedures, and operating guidelines
• Design volunteer recruitment, screening, onboarding, and retention processes
• Create volunteer training materials and support resources
• Auxiliary with call routing, intake, documentation, and escalation workflows
• Identify potential mental health, peer support, and community partners
• Develop referral pathways for clients requiring additional support
• Develop quality assurance and program evaluation measures
• Assist with pilot launch planning and implementation
• Support future expansion planning and sustainability efforts

Qualifications

• Experience in peer support, mental health, behavioral health, recovery support, social work, psychology, counseling, nonprofit management, public health, or related fields
• Strong organizational and project management skills
• Excellent written and verbal communication abilities
• Ability to work independently in a remote environment
• Passion for supporting vulnerable and underserved populations

Preferred Experience

• Warm-line or emotional support programs
• Peer support services
• Reentry and justice-impacted populations
• Domestic violence services
• Human trafficking survivor services
• Volunteer management
• Community outreach
• Mental health advocacy
• Program design and implementation

What We Hope to Build

• Emotional support calls
• Peer support conversations
• Scheduled support appointments
• Community connection services
• Resource navigation
• Reentry peer support
• Survivor support pathways
• Family support services
• Volunteer-led support networks
• Integration into the LoopRoots client portal and 888 support line

Time Commitment

20–25 hours per week

Location

Remote

Benefits

• Opportunity to design and launch a new national nonprofit initiative
• Direct collaboration with organizational leadership
• Meaningful impact on individuals experiencing isolation, hardship, and life transitions
• Flexible remote schedule
• Led and program development experience
• Professional references and recommendation opportunities based on performance

To Apply

Please submit your resume and a brief statement describing your experience with peer support, mental health services, volunteer management, community outreach, program development, or related work, and tell us why you are interested in helping build the LoopTalk program from the ground up. Email: Info@looproots.org