Volunteer Program Coordinator – LoopConnect (Transportation Wallet Program)

About the role

The Volunteer Program Coordinator will support the development, coordination, and day-to-day operations of the LoopConnect transportation wallet program. This role is ideal for someone interested in nonprofit program operations, social impact technology, or equitable transportation access.

Responsibilities

• Assist with coordination and administration of the LoopConnect program
• Support onboarding and tracking of families receiving wallet credits
• Help monitor wallet usage and basic program compliance
• Cook with internal teams supporting the Rideshare app
• Aid in documenting workflows, policies, and program guidelines
• Support data tracking and outcome reporting (credits issued, usage, impact)
• Help prepare materials for funders and community partners

Qualifications

• Interest in nonprofit programs, transportation equity, or social services
• Experience with program coordination, operations, or case management a plus
• Strong organizational and communication skills
• Comfortable handling sensitive participant information
• Tech-comfortable and able to learn new systems
• Dependable, detail-oriented, and mission-driven

What We Offer

• Hands-on experience with an innovative social impact transportation program
• Opportunity to contribute to a program supporting families in crisis
• Flexible, remote volunteer schedule
• Professional references and documentation of service
• Potential transition to a paid role as funding allows

Additional Notes

Volunteers may be required to sign a confidentiality agreement due to participant data