Lolli & Pops Service Lead

About the role

We are seeking a part-time Service Lead to join our team. You will be a keyholder and member of the leadership team, ensuring that every guest who enters our store has a positive and inspiring experience.

Responsibilities

• Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
• Keep your team focused on guest engagement, sampling and sharing product knowledge
• Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
• Assist in training, developing and motivating team members
• Aid in paperwork, inventory management, maintaining visual and merchandising standards, and ensuring store cleanliness
• Affirm that all policies, procedures and operational directives are enforced consistently and effectively by all team members
• Be a champion of Lolli & Pops inside and outside of the store

Requirements

• Must be able to lift up to 25 pounds

Qualifications

• Exceptional interpersonal skills: you are energized by working with people, both guests and your team
• A passion for meticulous quality: you understand that strong organization creates a highly efficient team
• A bias towards action: you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done
• The desire to be coached and mentored: you see potential in yourself and enjoy growing that potential
• An eye for detail: you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference
• The desire to problem solve: you like finding problems and fixing them
• The ability to multitask: you can prioritize and execute at many different tasks each day
• A positive attitude and fun-loving spirit: you are an optimist who freely embraces your inner child and enjoys having fun while you work
• Able to work flexible availability: you want to work at our busiest times, and flex your availability to meet the needs of the business

Skills

• Exceptional interpersonal skills
• A passion for meticulous quality
• A bias towards action
• The desire to be coached and mentored
• An eye for detail
• The desire to problem solve
• The ability to multitask
• A positive attitude and fun-loving spirit
• Able to work flexible availability

Benefits

• Opportunities for growth and development within the company
• Complimentary access to our products
• Flexible scheduling options
• Opportunities to engage with a diverse and dynamic team

Pay

The Pay Range For This Role Is 8.75 - 8.75 USD per hour(North Star Mall)

Schedule

Flexible availability to meet the needs of the business

Company Values

• Guest-icated: our guests are at the heart of everything we do
• Collaborative: we are a joyful mix of unique individuals working together
• Agile: we are flexible and open to change in order to be the best we can be
• Authentic: we honor what's real and authentic and give feedback from the heart
• Betterment: we have a never ending drive to continuously improve

Equal Opportunity Employer

Lolli & Pops is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.