Lolli & Pops Service Lead

About the role

We are seeking a part-time Service Lead to join our team. You will be a keyholder and member of the leadership team. Our management team is passionate, adaptable, and cares deeply about their team and the community.

Responsibilities

• Help drive store-level financial and operational results by monitoring KPI targets and taking appropriate action to achieve store targets
• Keep your team focused on guest engagement, sampling, and sharing product knowledge
• Maximize the overall performance of the team through product knowledge education, coaching, selling skills, and leading by example
• Assist in training, developing, and motivating team members
• Aid in paperwork, ordering, and inventory management
• Maintain visual and merchandising standards and ensure store cleanliness
• Ensure that all policies, procedures, and operational directives are enforced consistently and effectively by all team members
• Be a champion of Lolli & Pops inside and outside of the store

Requirements

• Must be able to lift up to 25 pounds

Qualifications

• Exceptional interpersonal skills: energized by working with people, both guests and your team
• A passion for meticulous quality: understands that strong organization creates a highly efficient team
• A bias towards action: able to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done
• The desire to be coached and mentored: sees potential in yourself and enjoys growing that potential
• An eye for detail: knows that the little things, be it cleanliness, the extra touch, or a few decimals, can make all the difference
• The desire to problem solve: likes finding problems and fixing them
• The ability to multitask: prioritizes and executes at many different tasks each day
• A positive attitude and fun-loving spirit: an optimist who freely embraces your inner child and enjoys having fun while you work
• Flexible availability: want to work at our busiest times and flex your availability to meet the needs of the business

Skills

• Exceptional interpersonal skills
• A passion for meticulous quality
• A bias towards action
• The desire to be coached and mentored
• An eye for detail
• The desire to problem solve
• The ability to multitask
• A positive attitude and fun-loving spirit
• Flexible availability

Benefits

• Optimistic culture
• Fast-paced work environment
• Sweet discount on sweet treats
• Company of Firsts

Pay

The Pay Range For This Role Is 9.75 - 11 USD per hour

Schedule

Flexible availability to meet the needs of the business