Logistics Technician

Position Overview

The Logistics Center Technician is responsible for performing a variety of shipping, receiving, inventory, logistics and general warehouse tasks while providing an intermediate level of customer service to internal and external customers. This resource is expected to have intermediate to advanced knowledge of internal MCPc systems and workflow and act as an escalation point and basic training contact for all Logistics staff.

Key Tasks and Responsibilities

• Prepares shipments for postal or commercial conveyance; determines the most economical and efficient shipping method based on customer requirements.
• Selects appropriate shipping containers and packs items to ensure safe delivery.
• Prepares bills of lading and checks items to be shipped/received against work orders to ensure correct quantities, destinations, and shipping locations.
• Uses a scan gun to receive and pick items in the shipping process.
• Performs basic kitting of equipment based on customer requirements.
• Completes cycle counts within defined inventory processes and control.
• Receives and unloads incoming materials, compares packing slips with purchase orders, and resolves discrepancies using available tools and processes.
• Inspects shipments for damages or defects, records discrepancies, and notifies leadership or the appropriate internal team for resolution.
• Delivers items to requisitioning departments and obtains authorized signatures for accepted items.
• Operates dolly, pallet jack, cardboard crusher, shrink‑wrap machine and/or forklift in loading and unloading supplies and equipment, and in preparing shipments or inbound inventory.
• May operate a company vehicle (box truck or van) to deliver shipments as requested.
• Assists in routine maintenance of equipment, the shipping area, and general facility.
• Locks the warehouse and sets the facility alarm, maintaining a secure environment at all times.
• Monitors inbound/outbound materials and personnel to ensure security.
• Identifies and develops solutions for process‑improvement initiatives.
• Creates service documents, work instructions, and quality documents as required.
• Follows established departmental policies, procedures, and objectives.
• Provides training and support for technicians considered “learners.”
• Communicates, both written and verbal, with project managers, sales teams, vendor partners, and customers.
• Participates in internal departmental and project meetings.
• Attends all training and certification classes associated with the career path.
• Performs other duties as assigned.

Key Outcomes

The Logistics Center Technician will consistently follow documented processes to maintain a high degree of quality in work product and customer satisfaction. All assigned work must be completed in a timely and cost‑efficient manner.

Skills and Attributes

• Intermediate interpersonal, organizational, and communication skills.
• Intermediate to expert level knowledge of internal MCPc systems.
• Demonstrated ability to manage multiple priorities of moderate to high complexity.
• Ability to work independently while sustaining positive relationships with team members, management, and customers.
• Team‑oriented approach to problem solving.
• Ability to operate the equipment listed in the responsibilities.
• Intermediate understanding of shipping/receiving protocols.
• Completion of required training courses and certifications.
• Willingness to train, learn, and progress through the career path.
• Strong attention to detail and a solid work ethic.

Qualifications

This is a hands‑on experienced‑level position that will provide MCPc a dedicated individual to support team workload. Existing warehouse and safety certifications are preferred. The individual will be expected to pursue the appropriate certifications or training as detailed by the immediate supervisor within the first year of employment.

Experience and Educational Requirements

• High School Diploma or GED, with a minimum of 3 years of warehouse experience directly related to the duties and responsibilities specified.
• Valid Driver’s License (fewer than 6 points on the license to meet insurance requirements).

Physical Requirements

The physical requirements of this job include occasional sitting, stooping/crouching, regular walking, standing, pulling/pushing, carrying, lifting up to 40 lb., grasping, reaching, clear vision, and rare climbing & crawling. The mental requirements include general intelligence; motor coordination; coordination of eyes, hands, and feet; verbal and numerical intelligence. Workplace conditions include heat in the summer and dust. Regular attendance and punctuality are essential. Work is performed inside our offices (unless authorized by a manager and Human Resources under extraordinary circumstances) to enable interaction and collaboration with colleagues and/or clients.

Posted: Tuesday, September 15, 2026 – Job # 484