Logistics Support II

Essential Job Responsibilities

• Manage execution of export orders and deliveries in ERP systems
• Cook up international shipments (land, air, sea) with logistics providers
• Ensure compliance with import/export regulations and documentation requirements
• Oversee invoicing, shipping documents, and export paperwork
• Maintain product flow and availability for customers and partners
• Serve as primary point of contact for assigned international customers
• Communicate order status and resolve issues proactively
• Handle logistics complaints and implement corrective actions
• Partner with internal teams and business stakeholders to ensure alignment
• Monitor KPIs and analyze performance trends to identify root causes
• Develop and execute action plans to drive service and efficiency improvements
• Support replenishment planning in collaboration with supply planners
• Maintain master data related to export flows

Planning & Performance Management

• Monitor KPIs and analyze performance trends to identify root causes
• Develop and execute action plans to drive service and efficiency improvements
• Support replenishment planning in collaboration with supply planners
• Maintain master data related to export flows

Continuous Improvement & Projects

• Identify and implement process improvements
• Lead or support logistics and operational improvement initiatives
• Participate in governance, SIM (Short Interval Management), and team routines

Team & Collaboration

• Act as a subject matter expert for export processes and tools
• Support onboarding and training of new team members
• Provide backup support across the team when needed

Required Skills & Experience

• High School Diploma or GED (Bachelor’s degree preferred)
• 4+ years of experience in Supply Chain, Logistics, Operations, or Distribution
• Experience working in an international, cross-cultural environment
• Strong knowledge of ERP systems and data tools
• Ability to manage multiple priorities in a fast-paced environment
• Strong customer orientation and cultural awareness
• Excellent communication skills (verbal and written)
• Analytical thinking and problem-solving capability
• Ability to work cross-functionally and influence stakeholders
• High level of organization, adaptability, and proactivity
• Proficiency in Microsoft Office (Excel, Outlook, Teams, Word)
• Ability to analyze data and drive decisions

Big Bonus Points

• If you have a Bachelor’s degree in Supply Chain, Logistics, Business, or related field
• If you have experience with international trade compliance and export regulations

Job Requisition #

Job Requisition # 40339

Pay Range

A reasonable estimate of the pay range for this role is $24.00 - $29.00 per hour.